Retail Customer Champion – Flexible Hours

JOHN LEWIS; Milton Keynes; On-site; GBP 12,000 - 15,000; Full time

Job summary

John Lewis in Milton Keynes is seeking a Customer Assistant to deliver outstanding service and maintain our store standards across displays and stock.

You will be at the heart of the customer journey, using product knowledge to help shoppers, support till operations, stock replenishment and general shop-keeping, with flexible hours across seven days. No prior experience required; DBS checks may apply where necessary.

Qualifications

• Basic IT literacy.
• Strong communication skills.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the customer journey.
• Using your product knowledge and sales training to drive sales and increase profits for the Partnership.
• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.
• Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.
• Identifying areas of improvement and implementing solutions.
• Helping to protect our profits by supporting with accurate stock counts.

Skills

Basic IT literacy

Strong communication skills

Job description

John Lewis in Milton Keynes is seeking a Customer Assistant to deliver outstanding service and maintain our store standards across displays and stock.

You will be at the heart of the customer journey, using product knowledge to help shoppers, support till operations, stock replenishment and general shop-keeping, with flexible hours across seven days. No prior experience required; DBS checks may apply where necessary.