Customer Assistant — Flexible Hours & Inspiring Service

John Lewis Partnership; Southampton; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

John Lewis Partnership is seeking a Customer Assistant to join our shop floor team. You will deliver standout customer service, support stock displays and keep the store welcoming for every guest.

You’ll work across seven days with varied hours, providing help at tills, restocking and general shop-keeping tasks while applying product knowledge to boost sales and customer satisfaction.

Qualifications

• Basic IT literacy and effective communication are essential.
• Experience in customer-facing roles is helpful but not required.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the journey.
• Use product knowledge to drive sales and loyalty for the Partnership.
• Put the customer at the heart of everything and resolve queries.

Skills

Basic IT literacy

Strong communication skills

Job description

John Lewis Partnership is seeking a Customer Assistant to join our shop floor team. You will deliver standout customer service, support stock displays and keep the store welcoming for every guest.

You’ll work across seven days with varied hours, providing help at tills, restocking and general shop-keeping tasks while applying product knowledge to boost sales and customer satisfaction.