Retail Customer Champion | Flexible Hours & Community

One Stop Stores Ltd; Buckden; On-site; GBP 20,000 - 24,000; Full time

Job summary

One Stop Stores Ltd in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team. You will provide friendly service, stock shelves, handle payments and help maintain store presentation.

You will be at the heart of our store, using on-the-job coaching to improve service, support customers across tills, online orders, replenishment and checks, while keeping the shop safe and welcoming for all.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Ability to stock shelves, process payments and maintain store appearance.
• Willingness to contribute to a safe, clean and welcoming store environment.

Responsibilities

• Serve customers with passion and pride and provide great service.
• Encourage customer feedback and complete surveys when possible.
• Work across store areas including tills, replenishment and stock routines.
• Follow safety procedures and training to work safely.
• Participate in seasonal or community events and contribute to a positive store atmosphere.
• Understand store performance and the role you play in delivering profit.
• Follow company policies and maintain a welcoming environment for all customers.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Teamwork

Job description

One Stop Stores Ltd in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team. You will provide friendly service, stock shelves, handle payments and help maintain store presentation.

You will be at the heart of our store, using on-the-job coaching to improve service, support customers across tills, online orders, replenishment and checks, while keeping the shop safe and welcoming for all.