Retail Customer Experience Specialist

OneStop; Tonbridge; On-site; GBP 18,000 - 21,000; Full time

Job summary

One Stop in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team where no day is the same.

You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance, contributing to a warm, welcoming shopping environment for customers and colleagues. You will support on-the-job coaching to continuously improve service and ensure safe, compliant operations.

Qualifications

• Deliver excellent customer service in a busy retail environment.
• Assist with stocking shelves and processing payments.
• Contribute to a safe, clean store and follow policies.

Responsibilities

• Provide excellent customer service and help customers.
• Stock shelves and keep the store tidy.
• Process payments at the till.
• Help maintain store appearance and safety.
• Support on-the-job coaching and feedback to improve service.

Skills

Customer service

Job description

One Stop in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team where no day is the same.

You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance, contributing to a warm, welcoming shopping environment for customers and colleagues. You will support on-the-job coaching to continuously improve service and ensure safe, compliant operations.