Customer Service Assistant — Flexible Retail Role

One Stop Stores Ltd; Kettering; On-site; GBP 18,000 - 24,000; Full time

Job summary

One Stop is seeking a Customer Service Assistant to join our store team in the United Kingdom. You will be the face of the store, delivering friendly, accurate service, stocking shelves and handling payments in a fast-paced retail environment.

You will work across the shop floor and tills, ensuring a clean, welcoming appearance and supporting colleagues. Training and guidance will help you grow while you help customers with their shopping and enquiries.

Qualifications

• Customer service oriented with a can-do attitude.
• Strong communication and teamwork skills.
• Ability to work in a busy retail environment.

Responsibilities

• Know customers and serve them with passion and pride.
• Encourage customers to give feedback via surveys.
• Work across store areas including online, tills, replenishment, and stock routines.

Job description

One Stop is seeking a Customer Service Assistant to join our store team in the United Kingdom. You will be the face of the store, delivering friendly, accurate service, stocking shelves and handling payments in a fast-paced retail environment.

You will work across the shop floor and tills, ensuring a clean, welcoming appearance and supporting colleagues. Training and guidance will help you grow while you help customers with their shopping and enquiries.