Retail Customer Care & Store Operations Assistant

One Stop; Ashford; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop is seeking a Customer Service Assistant to join our fast-paced retail team. You will handle customer queries, stock shelves, process payments and help keep the store looking welcoming and well-organised.

You will be part of a committed team focused on delivering great service, safe working practices and accurate pay records. Previous retail experience is valued but full training will be provided to develop your customer-first approach.

Qualifications

• Experience in retail customer service preferred.

Responsibilities

• Provide excellent customer service and assist customers with queries.
• Stock shelves and ensure products are well displayed.
• Process payments accurately at the till and handle transactions.
• Help maintain a clean, safe and welcoming store environment.

Job description

One Stop is seeking a Customer Service Assistant to join our fast-paced retail team. You will handle customer queries, stock shelves, process payments and help keep the store looking welcoming and well-organised.

You will be part of a committed team focused on delivering great service, safe working practices and accurate pay records. Previous retail experience is valued but full training will be provided to develop your customer-first approach.