Customer Service & Store Operations Assistant

OneStop; Bognor Regis; On-site; GBP 18,000 - 24,000; Full time

Job summary

One Stop in the United Kingdom is seeking a Customer Service Assistant to join a fast-paced retail team. You will be at the heart of store operations, greeting customers, stocking shelves, and assisting with tills and payments to ensure a smooth shopping experience.

Contribute to a safe, welcoming environment by following procedures and participating in store events and everyday tasks. Roles may involve cross-store coverage and supporting management in ensuring customer satisfaction.

Qualifications

• Strong customer service mindset and ability to engage with shoppers.
• Clear communication and listening skills for guidance and feedback.
• Ability to work across store areas including tills, stock and replenishment.

Responsibilities

• Provide excellent customer service and resolve questions with care.
• Stock shelves and help maintain a tidy, welcoming store appearance.
• Process payments accurately at the till and support other checkout operations.
• Follow safety procedures and contribute to a safe shopping environment.
• Assist with shifting needs and supporting store activities as directed.

Skills

Customer service

Communication

Teamwork

Cash handling

Tools

POS System

Job description

One Stop in the United Kingdom is seeking a Customer Service Assistant to join a fast-paced retail team. You will be at the heart of store operations, greeting customers, stocking shelves, and assisting with tills and payments to ensure a smooth shopping experience.

Contribute to a safe, welcoming environment by following procedures and participating in store events and everyday tasks. Roles may involve cross-store coverage and supporting management in ensuring customer satisfaction.