Customer Service & Store Operations Associate

One Stop; Ross-on-Wye; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop is seeking a Customer Service Assistant to join our fast-paced retail team and deliver excellent service to customers throughout the store.

You will be stocking shelves, processing payments, and helping maintain the store’s appearance while working across tills, online orders, replenishment and other stock routines. You will follow safety procedures and think 25 when serving age-restricted products, with potential Post Office Local duties requiring background checks.

Qualifications

• Experience in a fast-paced retail environment.
• Ability to provide excellent customer service.
• Willingness to stock shelves and process payments.
• Ability to follow safety procedures.
• Flexible to work across store areas.

Responsibilities

• Provide excellent customer service to shoppers.
• Stock shelves and process payments at tills.
• Help maintain the store’s appearance and cleanliness.
• Work across tills, online, replenishment and stock routines.
• Assist with shift coverage when needed by the team.
• Follow Think 25 policy for age-restricted products.
• If the store has a Post Office Local, complete required background checks.

Skills

Customer service

Cash handling

Stock replenishment

Tills operation

Safety procedures

Team player

Tools

POS system

Job description

One Stop is seeking a Customer Service Assistant to join our fast-paced retail team and deliver excellent service to customers throughout the store.

You will be stocking shelves, processing payments, and helping maintain the store’s appearance while working across tills, online orders, replenishment and other stock routines. You will follow safety procedures and think 25 when serving age-restricted products, with potential Post Office Local duties requiring background checks.