Retail Customer Advisor – Garden Center (Perks & Growth)

Dobbies Garden Centres Ltd.; Wendy; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

Employee discount

Stream earnings access

Retail Trust support

Dobbies Academy

Thriving culture

Job summary

Dobbies Garden Centres Ltd. is seeking a customer-focused associate to join our team. You will assist customers across the store, promote the Dobbies Club, and work with colleagues to maintain a clean, welcoming environment. A friendly, proactive attitude and enthusiasm for gardening are essential.

You will gain experience across shopfloor duties, stock handling, and occasional restaurant service, in a fast-paced retail setting. We value teamwork, punctuality, and a smile in every interaction.

Qualifications

• Experience in a customer facing role.
• Strong team player with a positive attitude.
• Confident in helping customers and answering queries.
• Reliable and punctual with a neat appearance.

Responsibilities

• Provide excellent customer service across store transactions.
• Promote the Dobbies Club membership to drive sales.
• Assist customers with queries using strong product knowledge.
• Help keep store clean and presented well with your team.
• Work on shopfloor, stock control, cash handling and deliveries.
• Support restaurant services where applicable.
• Maintain a positive, can-do attitude and punctuality.

Skills

Customer service

Teamwork

Communication

Enthusiastic attitude

Job description

Dobbies Garden Centres Ltd. is seeking a customer-focused associate to join our team. You will assist customers across the store, promote the Dobbies Club, and work with colleagues to maintain a clean, welcoming environment. A friendly, proactive attitude and enthusiasm for gardening are essential.

You will gain experience across shopfloor duties, stock handling, and occasional restaurant service, in a fast-paced retail setting. We value teamwork, punctuality, and a smile in every interaction.