Retail Associate (24 hours) - Leeds

New Balance; Leeds; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive pay

Retail bonus

Development opportunities

Inclusive environment

Staff discount

European project exposure

Flexible uniform package

Job summary

New Balance in Leeds is seeking enthusiastic retail associates who can engage customers from the moment they walk through the door. You will join a growing brand that values a true brand ambassador who loves working with customers and helping them find the perfect product.

Our team focuses on delivering excellent service, hitting personal KPIs, and contributing to store performance within a supportive European network. A flexible schedule and generous staff discount are offered.

Qualifications

• Demonstrate customer service skills.
• Passion for retail and sales.
• Want to learn and grow.
• Ability to perform basic maths and retail operations.
• Effective communication skills.
• Flexible schedule including weekends/holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction through the end-to-end journey.
• Keep the store commercially aligned with company guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards.
• Perform other duties as required by management.

Skills

Team player

Customer service

Retail sales

Desire to learn

Basic maths

Communication

Weekend availability

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package