Retail Associate (16 hours / 3 Months FTC) - Bicester Village

New Balance; Bicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across

Generous staff discount

Project involvement across our Europe

Flexible uniform package

Job summary

New Balance in the United Kingdom is seeking motivated retail associates to engage, educate and excite customers from the moment they step into the store. You will drive sales through exceptional service, work as part of a team, and uphold store standards while adapting to weekend and holiday shifts across our European network.

Join a brand that values growth, offers a generous staff discount, and a bonus scheme; you will learn product knowledge, handle basic maths for sales, and contribute to a

Qualifications

• Must be a team player with strong customer service mindset.
• Ability to learn product knowledge and apply it on the shop floor.
• Comfort with basic maths during transactions and stock operations.
• Excellent communication and interpersonal skills.
• Willingness to work weekends and holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to exit.
• Help maintain store commercial standards and follow company guidelines.
• Adhere to health, safety and environmental standards in shop.
• Perform other duties as required by management.

Skills

Team Player

Customer Service

Retail & Sales

Desire to Learn

Basic Maths

Effective Communication

Flexible Schedule

Job description

New Balance is more than just a sportswear brand - we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIs and contribute to overall store performance

• Deliver total customer satisfaction to every customer, following the end-to-end customer journey - from entering the store to leaving the store

• Help to ensure the store remains as commercial as possible following company guidelines

• Adhere to company's policies and procedures

• Responsible for maintaining health, safety, and environmental standards in store

• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player

• Demonstrate customer service skills

• A passion for retail and sales

• Desire to learn

• Ability to perform basic maths and general retail operational processes

• Effective communication skills

• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation

• Potential to earn more through our Retail Bonus Scheme

• Great development opportunities

• Inclusive working environments across all our European locations

• Generous staff discount

• Project involvement across our European region

• Flexible uniform package