Retail Assistant Sales Manager – Customer Experience Lead
Betfred Group Holdings Limited
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Benefits offered by this job
Job summary
Betfred Group Holdings Limited invites applications for an Assistant Sales Manager to support our retail teams. You will complete a structured training programme and learn to open and close the Betfred shop, delivering a welcoming, responsible customer experience.
Join a team focused on sports, betting and gaming, with opportunities to grow in a company known for its UK retail footprint. Evening/weekend work required; 18+ and right to work in the UK essential.
Qualifications
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Outstanding customer service skills and the ability to engage all customers.
- A passion for sports, betting and gaming is beneficial but not essential.
Responsibilities
- Processing customers’ bets in a timely and attentive manner.
- Attending to all customer queries quickly and knowledgeably.
- Engaging customers with expert knowledge of our products and promotions
- Supporting key promotional events throughout the sporting calendar.
- Maintaining a well-presented environment which customers love to be a part of.
- Being a team player – collaboration is key to improving the customer experience.
- Handling cash transactions with the upmost care and accuracy.
- Following our Think 25 policy and adhering to our age verification processes.
Skills
Job description
Betfred Group Holdings Limited invites applications for an Assistant Sales Manager to support our retail teams. You will complete a structured training programme and learn to open and close the Betfred shop, delivering a welcoming, responsible customer experience.
Join a team focused on sports, betting and gaming, with opportunities to grow in a company known for its UK retail footprint. Evening/weekend work required; 18+ and right to work in the UK essential.
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