Retail Customer Service & Promotions Expert

Betfred Group Holdings Limited; Wigan; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Pension

Annual leave

Online GP

Employee wellbeing programme

Maternity & Paternity pay

Long service recognition

Wagestream pay advances

Job summary

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our Betfred shops. You will help create a welcoming, responsible betting environment and support customers with expert knowledge of our products and promotions. Training will prepare you to open and close shifts and lead in-store activities.

Be 18+ with right to work in the UK, and ready to work evenings, weekends and holidays. A passion for sports and betting is beneficial, and teamwork is essential for delivering

Qualifications

• Be 18+ with right to work in the UK.
• Outstanding customer service skills and ability to engage all customers.
• Willingness to work evenings, weekends and public holidays.

Responsibilities

• Process customer bets in a timely and attentive manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with knowledge of products and promotions.
• Support promotional events during sporting calendar.
• Maintain a well-presented shop environment.
• Be a team player and collaborate to improve customer experience.
• Handle cash transactions with accuracy.
• Adhere to Think 25 age verification policies.

Skills

Customer service

Communication

Teamwork

Sales

Cash handling

Job description

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our Betfred shops. You will help create a welcoming, responsible betting environment and support customers with expert knowledge of our products and promotions. Training will prepare you to open and close shifts and lead in-store activities.

Be 18+ with right to work in the UK, and ready to work evenings, weekends and holidays. A passion for sports and betting is beneficial, and teamwork is essential for delivering