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GOV is seeking an experienced Front of House leader to drive operational excellence, payroll, scheduling, and compliance while ensuring alignment with company standards. The role leads all Front of House activities and focuses on delivering top customer experience.
You will oversee recruitment, food safety, audits, and workplace safety while managing costs, stock, and promotional initiatives to support margin goals. Residency requirements and scheduling constraints apply in this role.
RM responsible for delivering operational excellence, financial performance , compliance , and a positive customer and employee experience . The role leads all Front of House while ensuring consistent alignmnet with company standards.
Duties Include- Recruitment ,Payroll, Staff Scheduling , Staff Performance , Good Food Practices , Auditing , Adherence to Health & Safety, Food Safety and Workplace Safety requirements .
Ensure the best customer service , resolve cutsomer complaints by responding to online feedback .
Financial- Achieve margin , control all costs, manage stock ordering , minimise waste , maintain equipment , execute initiatives , marketing and promotions.
Must have 5yrs residency , 5 days over 7, no late evenings , no Sunday working ( except leading up to Christmas )
20% Staff Discount , 28 Days Holiday , Salary Negotiable .