Assistant Restaurant Manager

Dumfries Castle Hotel; Tunstall; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension scheme operated by The People

Employee assistance programme

Critical illness cover

Employee reward scheme

Cycle to Work scheme

Childcare vouchers

Free meals when on duty

Use of gym &pool facilities(where not)

Taxi contribution if you're starting早

Restaurant & spa discount

Guest experience overnight stay

Employee of the Month scheme

Job summary

Recruit Genie is seeking an Assistant Restaurant Manager in the United Kingdom to ensure guest satisfaction across our restaurant and bar operations. You will lead a team, drive service excellence, and support the daily running of food and beverage service.

The role rewards strong leadership, a guest-focused mindset, and proactive problem solving. You will coordinate staff, manage the budget, and uphold health and safety standards while delivering memorable dining experiences.

Qualifications

• Experience at supervisory level in Hospitality and Catering.
• Management training in Hospitality and Catering.
• Knowledge of Micros and Quadranet software is advantageous.

Responsibilities

• Coordinate and direct employees to deliver excellent service in restaurant and bar.
• Maximise sales, profits and customer satisfaction.
• Assist the Manager in running the bar and restaurant.
• Respond to audits to ensure continual improvement.
• Assist the manager in controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
• Ensure that administration, cash control, stock control and security procedures are adhered to.

Skills

Management training

Supervisory experience

Hotel environment experience

Tools

Micros

Quadranet

Job description

REQUIREMENTS

• Management training within the Hospitality and Catering sector.
• Experience at supervisory level is essential.
• Experience within a hotel environment would be an advantage.
• Knowledge of Micros and Quadranet software systems would be advantageous.

Key Responsibilities

• Benefits Administration: Administer health, dental, vision, life insurance, retirement/pension schemes, and wellness programs.
• Employee Support: Serve as the main point of contact for staff benefits inquiries, resolve discrepancies, and process claims.
• Onboarding & Communications: Conduct benefits orientations for new hires and lead communications during the annual open enrollment period.
• Vendor Management: Liaise with insurance brokers, carriers, and third‑party administrators to manage enrollments, renewals, and billing audits.
• Compliance: Ensure all benefit programs comply with local statutory requirements (such as UK auto‑enrolment pensions, HMRC tax guidelines, or equivalent regional laws).

2025 2026

THE ROLE

As Assistant Restaurant Manager you will be responsible for ensuring guest satisfaction. Your responsibilities will include:

• Co‑ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas.
• Maximising sales, profits and customer satisfaction.
• Assisting the Manager in running the bar and restaurant.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Assist the manager in controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
• Ensuring that all the administration, cash control, stock control and security procedures are adhered to by self and team members.

THE PERSON

Strong leadership and communication skills are essential, as is the ability to lead the team in the absence of the Manager. You will have the initiative and drive to take the restaurant and bar department forward, ensuring that the highest level of customer care is delivered.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

BENEFITS

• Pension scheme operated by The People's Pension
• Employee assistance programme
• Critical illness cover
• Employee reward scheme
• Cycle to Work scheme
• Childcare vouchers
• Free meals when on duty
• Use of gym &pool facilities(where available)
• Taxi contribution if you're starting early or finishing late
• Restaurant & spa discount
• Guest experience overnight stay
• Employee of the Month scheme

You must be eligible to work in the UK.