RESTAURANT MANAGER

SARAH'S MIRACLE PTE. LTD.; High Street; On-site; GBP 35,000 - 52,000; Full time

Job summary

SARAH'S MIRACLE PTE. LTD. is seeking an experienced restaurant operations manager to lead daily activities, supervise kitchen and dining teams, and ensure safety, quality, and customer satisfaction.

The role includes budget reporting, policy development, and governance training for senior leadership. Ideal candidates will have strong leadership, IT and payroll software skills, plus a proactive approach, weekend availability, and the ability to create a healthy work environment while upholding

Qualifications

• Bachelor’s degree or equivalent in business management or computer applications.
• Minimum 7 years’ relevant management experience.
• Proven leadership and ability to guide staff under pressure.
• Strong IT system knowledge including payroll and HR software.

Responsibilities

• Oversee smooth restaurant operations and ensure safety and quality.
• Supervise kitchen and dining staff; provide feedback.
• Prepare daily budget reports on revenue and costs.
• Communicate with diners and resolve conflicts.
• Organize stock and supplier relationships.
• Develop and implement department policies and menus.
• Provide governance advice in meetings; train leadership.
• Stay updated on regulatory changes and policy updates.
• Ensure policies are current and approved; manage risks.
• Monitor customer satisfaction and daily operations.
• Prepare reports and collate information as needed.
• Manage office space and facilities; oversee contracts.

Skills

Leadership

Time management

Problem solving

Decision making

Mentorship

Staff supervision

Communication skills

Analytical thinking

Interpersonal skills

Discretion and diplomacy

Initiative

IT/Software literacy

Weekend/holiday availability

Labour registration knowledge

Commercial awareness

Attention to detail

Education

Bachelor’s degree in business management or computer applications

Tools

Applicant tracking systems

Payroll systems

Job description

Job Description:

• Manage and keep up smooth restaurant operations.
• Maintaining safety and food quality standards.
• Supervise both kitchen staff and waitstaff, providing necessary feedback.
• write daily budget reports on both revenue and costs.
• communicate with dinners and mitigate potential conflicts.
• organize and take stock of restaurant supplies.
• great communication, time management being proactive.
• plans and evaluates department policies, processes, planning menus.
• providing legal, financial and/or strategic advice during and of meetings
• training the senior leadership team on corporate governance matters
• keeping up to date with any regulatory or statutory changes and policies that might affect the organisation
• ensuring that policies are up to date and are approved
• overseeing daily operations and customer satisfaction in a dining establishment.
• writing reports
• collating information.
• managing office space and facilities
• identifying and monitoring risks to business performance
• administering pension schemes and share issues
• dealing with company/staff insurance policies
• managing contractual arrangements with suppliers/customers

Requirements:

• Bachelor’s degree in business management or computer applications or relevant qualification.
• At least 7 years’ relevant experience.
• Leadership mentality. Being able to lead your employees is essential in manager roles.
• Time management skills, problem - solving capability, decision making skills, mentorship and ability to work under pressure.
• Strong command overall management software like applicant tracking systems, payroll systems, etc.
• Excellent knowledge of labour registration.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving ability.
• Excellent ability to create a comfortable and healthy work environment for employees.
• Willing to work weekends and Public Holidays whenever required.
• Strong administrative skills and an aptitude for using IT software
• Commercial awareness
• Meticulous attention to detail
• Interpersonal skills
• Influencing skills
• The ability to take the initiative
• A flexible and practical approach to work
• Discretion and diplomacy.