Restaurant Team Member

Shepherd Neame Ltd; Leigh on Sea; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Training provided

Competitive hourly pay with tips

Early wage withdrawal

Discounts on food and drink at pubs

Discounts on overnight stays

Shop discounts at Visitor Centre Shop

Discounts via Sheps Hut

Mental health platform access

Company pension

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame Ltd invites you to join our hospitality team in Leigh on Sea. You will welcome guests, take orders, and serve food and drinks with warmth, while keeping the dining area clean and hygienic. You’ll collaborate with kitchen and bar colleagues to deliver smooth service and resolve guest queries.

No prior experience needed—training provided. We offer competitive hourly pay with tips, flexible hours, and a range of staff benefits including discounts, pension, and career development

Qualifications

• Sheps Spirit fosters confidence and high morale.
• Working Together focuses on collaborative development of others.
• Authenticity means taking ownership and delivering results.
• Pride and Passion drives guests feel valued and exceptional service.

Responsibilities

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

Skills

Sheps Spirit

Teamwork

Authenticity

Pride & Passion

Job description

Job Responsibilities

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

Benefits and Perks

• No experience? No problem! If you have the right attitude and passion for hospitality, we'll give you all the training and support you need.
• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You'll Need

We're looking for behaviours that make a great team member:

• Sheps Spirit - you inspire confidence and keep morale high.
• Working Together - you enjoy developing others and working collaboratively.
• Authenticity - you take ownership and pride in delivering results.
• Pride and Passion - you go the extra mile to make guests feel valued.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the restaurant?