Restaurant Team Member

Royal Tankerton; Ospringe; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Competitive hourly pay

Tips share

Early wage access

Food & drink discounts

Accommodation/Hotel discounts

Staff discounts

Company pension

Career development

Flexible hours

Job summary

Shepherd Neame’s Sun Inn in Faversham, Kent is looking for a part-time Restaurant Team Member to greet guests and deliver great service in a historic pub and restaurant setting.

No experience is required as full training and support will be provided; you’ll work with the kitchen and bar teams to ensure smooth service and memorable visits for every guest. The role offers competitive hourly pay plus tips, flexible hours, and staff discounts.

Qualifications

• We are seeking team players with a positive attitude and a customer-focused approach.
• Ability to work well in a busy hospitality environment.
• Willingness to learn and develop hospitality skills with training provided.
• Demonstrates a friendly, proactive approach and good communication.

Responsibilities

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.

Job description

Employment type: Part Time
Contract: Permanent
Salary: Up to £12.80

Restaurant Team Member – Serve Up Great Experiences with Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Restaurant Team Member, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional service to every guest. From greeting customers to serving delicious food and drinks, you’ll help make every visit memorable.

No experience? No problem! If you have the right attitude and passion for hospitality, we’ll give you all the training and support you need.

Where You’ll Be Working

Just a short stroll from the Shepherd Neame brewery in the historic medieval market town of Faversham, Kent, the Sun Inn is a busy pub and restaurant that oozes history, charm and character. Dating back to the 14th century, the Sun Inn still has a very traditional feel, boasting its original inglenook fireplaces and oak beams. It also has 12 newly refurbished en-suite bedrooms which boast contemporary style and the latest facilities, while also retaining their historic character.

What You’ll Do

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great team member:

• Sheps Spirit – you inspire confidence and keep morale high.
• Working Together – you enjoy developing others and working collaboratively.
• Authenticity – you take ownership and pride in delivering results.
• Pride and Passion – you go the extra mile to make guests feel valued.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the restaurant?