Restaurant Team Member

Shepherd Neame Limited; Maidstone; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Flexible working hours

Pension plan

Discounts on food & drinks

Discounts on overnight stays

Shop discounts

Early wage access

Mental health platform

Career development opportunities

Job summary

Shepherd Neame Limited in Kent is seeking a part-time Restaurant Team Member at The Fish on the Green near Maidstone to deliver warm, welcoming service and ensure memorable guest experiences. The role includes serving food and drinks, greeting guests, and collaborating with kitchen and bar teams.

No prior experience is required as full training and support are provided, emphasizing a helpful attitude and a passion for hospitality. The position offers flexible hours and a supportive team.

Qualifications

• No experience required; training provided.
• Excellent guest-facing communication.
• Warm, welcoming attitude and professionalism.

Responsibilities

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

Skills

Customer service

Teamwork

Attitude & training-ready

Job description

Employment type: Part Time
Contract: Permanent
Salary: Up to £12.80 to be discussed at venue

Restaurant Team Member - Serve Up Great Experiences with Britain's Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Restaurant Team Member, you'll play a key role in creating a warm, welcoming atmosphere and delivering exceptional service to every guest. From greeting customers to serving delicious food and drinks, you'll help make every visit memorable.

No experience? No problem! If you have the right attitude and passion for hospitality, we'll give you all the training and support you need.

Where You'll Be Working

The Fish on the Green is situated on Bearsted Green, a picturesque village near Maidstone in Kent. It is a converted stable block, which has now been completely renovated and is one of Kent's best seafood restaurants, listed in the Michelin Guide and the proud holder of two AA Rosettes.

What You'll Do

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

What's In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You'll Need

We're looking for behaviours that make a great team member:

• Sheps Spirit - you inspire confidence and keep morale high.
• Working Together - you enjoy developing others and working collaboratively.
• Authenticity - you take ownership and pride in delivering results.
• Pride and Passion - you go the extra mile to make guests feel valued.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the restaurant?