Restaurant Team Leader: Inspire Service & Growth

Carluccio's; Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

50% off bill

BRG Spark discounts

Gift shop discount

Wage Stream access

Refer-a-Friend bonus

Career development

Flexible working

Job summary

Carluccio’s in Manchester is seeking a Team Leader to guide the restaurant team and ensure smooth shifts with exceptional guest experiences. You will lead by example, motivate staff, and maintain high service standards across daily operations.

Ideal candidates bring hospitality leadership, a strong focus on guest service, and a proactive approach to staff development and problem solving in a busy restaurant environment.

Qualifications

• Experience leading hospitality teams.
• Strong guest service focus.
• Ability to manage opening/closing and staff scheduling.

Responsibilities

• Lead by example to deliver outstanding guest experiences every day.
• Motivate and develop team through guidance, training, and coaching.
• Oversee daily operations including opening/closing and staff management.
• Address issues calmly to protect the guest experience.
• Support Front of House and respond to customer queries.
• Drive sales through effective team management and upselling.

Skills

Leadership

Team motivation

Customer service

Shift management

Job description

Carluccio’s in Manchester is seeking a Team Leader to guide the restaurant team and ensure smooth shifts with exceptional guest experiences. You will lead by example, motivate staff, and maintain high service standards across daily operations.

Ideal candidates bring hospitality leadership, a strong focus on guest service, and a proactive approach to staff development and problem solving in a busy restaurant environment.