Restaurant Supervisor – Lead Service for Pre-Opening Team

Food & Drink; Greater London; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Pension with company contributions

50% discount in all restaurants andSpa

Team member and Friends & Family rates

Complimentary stay after probation

IHG Employee rate across 6000 hotels

Healthcare cash plan

Bike to work scheme

Free meals on duty

Employee Assistance Programme

Job summary

Hotel Indigo K West Shepherd’s Bush is seeking a Restaurant Supervisor to energise and organise a fast-paced dining team. You’ll lead shifts, maintain service standards, and coach junior staff while ensuring seamless guest experiences from opening to closing.

The role offers a competitive salary and staff benefits in a vibrant neighbourhood location. Ideal candidates will bring leadership, strong customer service, and a passion for hospitality.

Qualifications

• Previous experience as a restaurant supervisor or head waiter/waitress in a fast-paced environment.
• Ability to motivate and coach a team across shifts.
• Strong customer service instincts with clear communication skills.

Responsibilities

• Lead the service: take charge of shifts, delivering smooth, friendly service.
• Motivate the team: support training and development of junior staff.
• Own the details: oversee table settings, reservations, opening/closing procedures.
• Support the guests: handle feedback and special requests with warmth and professionalism.
• Keep things moving: coordinate with kitchen and bar to maintain flow and resolve issues.

Skills

Team leadership

Customer service

Communication

Flexibility

Job description

Hotel Indigo K West Shepherd’s Bush is seeking a Restaurant Supervisor to energise and organise a fast-paced dining team. You’ll lead shifts, maintain service standards, and coach junior staff while ensuring seamless guest experiences from opening to closing.

The role offers a competitive salary and staff benefits in a vibrant neighbourhood location. Ideal candidates will bring leadership, strong customer service, and a passion for hospitality.