F & B Supervisor

Indigokwest; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension with company contributions

50% discount in all our restaurants

Spa treatments across our properties

Team member and Friends & Family rates

Complimentary stay after probation

IHG Employee rate across 6000 hotels

Extensive discounts on our benefits

Healthcare cash plan

Interest-free season ticket loan

Employee Assistance Programme – 24/7

World-class development programmes,ap­

Apprenticeships and growth

Bike to work scheme

Recommend a Friend incentive

Free meals on duty

Social squads and recognition schemes

Job summary

Hotel Indigo K West Shepherd’s Bush is seeking a Restaurant Supervisor to lead service, motivate the team, and uphold high standards in our pre-opening dining concept.

You'll take charge of shifts, oversee table settings, reservations, and daily operations, and ensure guest experiences are consistently outstanding. Join our warm, fast-paced environment and help shape the guest journey across our neighbourhood-inspired restaurant.

Qualifications

• Previous experience as restaurant supervisor in fast-paced settings.
• Strong leadership and motivational skills.
• Excellent customer service and communication abilities.

Responsibilities

• Lead the service: take charge of your shift and ensure smooth, friendly service.
• Motivate the team: support training and junior staff development.
• Own the details: oversee table settings, reservations, opening/closing procedures, and stock control.
• Support the guests: be the point of contact for feedback and requests with warmth and professionalism.
• Keep things moving: coordinate with kitchen and bar teams to maintain flow and resolve issues.

Skills

Team leadership

Customer service

Communication

Flexibility

Job description

At Hotel Indigo K West Shepherd’s Bush, our restaurant is the heartbeat of the hotel, where local flavour meets standout service. We’re looking for a Restaurant Supervisor who brings energy, organisation, and leadership to every shift. If you love hospitality, know how to motivate a team, and thrive in a fast-paced service environment, we want to hear your story. So come and join our pre-opening team, as we get ready to open our doors!

What’s Our Story?

Hotel Indigo celebrates the spirit of each neighbourhood and here in Shepherd’s Bush, we embrace creativity, culture, and connection. Our restaurant reflects that same energy, offering guests and locals a relaxed yet refined dining experience. As Restaurant Supervisor, you’ll be right in the centre of it, keeping service smooth and the team inspired.

Here’s what you can look forward to as our Restaurant Supervisor:

Annual salary: £29,000

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Healthcare cash plan
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes, apprenticeships, and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood

• Lead the service: Take charge of your shift, ensuring the team delivers smooth, efficient and friendly service throughout.
• Motivate the team: Support training and development of junior staff, helping to build confidence and keep standards high.
• Own the details: Oversee table settings, reservation management, opening/closing procedures, and support with stock control.
• Support the guests: Be a point of contact for feedback, queries, and special requests, always with warmth and professionalism.
• Keep things moving: Coordinate with kitchen and bar teams to keep service flowing and resolve any issues before they escal

What’s Your Story?

You’re positive, professional, and proud to lead by example. You’ll thrive in this Restaurant Supervisor role if you bring:

• Previous experience as a restaurant supervisor or head waiter/waitress in a fast-paced environment
• Confidence leading a shift and supporting junior team members
• Strong customer service instincts and communication skills
• An eye for detail and a cool head under pressure
• Flexibility to work evenings, weekends, and holidays
• A passion for food, drink, and creating great guest experiences

If you’re ready to take the next step in your hospitality journey, we want to hear your story. Join us asRestaurant SupervisoratHotel Indigo K West Shepherd’s Bush, and help us serve up something unforgettable, every day.