Restaurant Shift Leader: Own Front of House & Pass

Zizzi; Telford; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

Minimum-hour contract

Earned wages through Stream

Free meals on shift

50% off when not on shift

24/7 Virtual GP

Employee Assistance Program

Discounts on travel, cinema & brands

Job summary

Zizzi in the United Kingdom is seeking a Restaurant Supervisor or Shift Leader to join our busy team. You’ll oversee critical sections, step up when needed, and run the restaurant during quieter shifts.

The role demands hands-on leadership, strong communication, and the ability to coach the Front of House team through peak periods, evenings and weekends. We celebrate individuality and offer progression and benefits to support outstanding hospitality.

Qualifications

• Experience in a fast-paced hospitality or leisure environment with leadership responsibilities.
• Confident, hands-on communicator with energy and lead-by-example attitude.
• Structured thinker who can organise a floor section and adapt during busy times.
• Reliable to guide and support the team during peak times, including evenings and weekends.

Responsibilities

• Run the restaurant during quieter periods, ensuring smooth and safe operations.
• Lead from the front during peak rushes with ownership of Pass, Bar or Floor.
• Resolve guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to deliver standout hospitality.
• Maintain picture-perfect dish presentation and high restaurant standards.
• Keep the restaurant safe, clean, and welcoming for staff and guests.

Skills

Leadership

Communication

Team motivation

Problem solving

Job description

Zizzi in the United Kingdom is seeking a Restaurant Supervisor or Shift Leader to join our busy team. You’ll oversee critical sections, step up when needed, and run the restaurant during quieter shifts.

The role demands hands-on leadership, strong communication, and the ability to coach the Front of House team through peak periods, evenings and weekends. We celebrate individuality and offer progression and benefits to support outstanding hospitality.