Hospitality Supervisor: Flexible Hours & Fast-Track Growth

Zizzi; Shrewsbury; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Flexible hours

Earned wage access (Stream)

Free meals on shift

50% off when not on shift

24/7 Virtual GP and wellbeing support

Discounts on travel, cinema, and top品牌

Job summary

Zizzi is seeking a Restaurant Supervisor or Shift Leader to guide front-of-house operations and ensure exceptional guest care. You will oversee busy periods, manage the bar, hosting, and dining flow, and run the restaurant with confidence during quieter shifts.

You will lead by example, coach team members, and maintain high brand standards for service, presentation, and cleanliness. Flexible hours and progression routes are provided as part of our employee benefits.

Qualifications

• Experience in a fast-paced retail, hospitality, or leisure environment.
• Confident, hands-on communicator who leads by example.
• Structured thinker who can organise a floor section and adapt quickly during peak times.
• Reliable and able to support the team during evenings and weekends.

Responsibilities

• Run the restaurant during quieter periods to ensure smooth operations and safety.
• Lead from the front during peak rushes with full ownership of service areas.
• Resolve guest issues on the floor with a positive, solutions-focused approach.
• Motivate and coach Front of House staff to deliver standout hospitality.
• Ensure picture-perfect presentation, high standards, and attention to detail.
• Keep the restaurant safe, clean and welcoming for all team members and guests.

Skills

Leadership

Communication

Guest service

Team mentoring

POS systems

Tools

POS systems

Job description

Zizzi is seeking a Restaurant Supervisor or Shift Leader to guide front-of-house operations and ensure exceptional guest care. You will oversee busy periods, manage the bar, hosting, and dining flow, and run the restaurant with confidence during quieter shifts.

You will lead by example, coach team members, and maintain high brand standards for service, presentation, and cleanliness. Flexible hours and progression routes are provided as part of our employee benefits.