Restaurant & Retail Guest Experience Advisor

Dobbies Garden Centres Ltd; Ashford; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Generous annual leave

Uncapped store discount

Stream access

Retail Trust support

Dobbies Academy

Thriving culture

Job summary

Dobbies Garden Centres Ltd in the United Kingdom is seeking a customer-focused team member to deliver outstanding service across store transactions and promote our Dobbies Club. You will engage with customers, assist with queries, and support stock, till duties, and restaurant service as required.

We value reliability, a positive attitude and a willingness to learn in a fast-paced retail environment. Join a diverse, friendly team dedicated to making it work for our customers.

Qualifications

• Experience in a customer-facing role.
• Ability to work well in a busy environment.
• Excellent communication and friendly demeanor.
• Willingness to learn and take on tasks.
• Reliability and punctuality in a retail setting.

Responsibilities

• Deliver great customer service across store transactions.
• Promote Dobbies Club membership to drive sales.
• Assist customers with queries using product knowledge, incl. allergies/dietary needs.
• Assist with stock, till work, and restaurant service as required.
• Maintain cleanliness and upkeep of the store and work on shopfloor when needed.

Skills

Customer service

Team player

Hospitality

Positive attitude

Job description

Dobbies Garden Centres Ltd in the United Kingdom is seeking a customer-focused team member to deliver outstanding service across store transactions and promote our Dobbies Club. You will engage with customers, assist with queries, and support stock, till duties, and restaurant service as required.

We value reliability, a positive attitude and a willingness to learn in a fast-paced retail environment. Join a diverse, friendly team dedicated to making it work for our customers.