Restaurant Guest Experience & Sales Advisor

Dobbies Garden Centres; Lisburn; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Generous annual leave

50% restaurant discount

25% garden centre discount

10% food hall discount

Access to Stream financial wellbeing

Employee wellbeing platform

Dobbies Academy

Job summary

Dobbies Garden Centres is seeking a Restaurant Customer Advisor to deliver standout service across our restaurants, help customers with queries, and promote the Dobbies Club membership. You will contribute to food hygiene and a friendly, efficient dining area.

In this busy store environment you’ll work on the shop floor, assist with stock and till duties, maintain cleanliness, and support deliveries when required. A positive attitude and teamwork are essential for success.

Qualifications

• Experience in a customer-facing role, preferably hospitality.
• Ability to work in a fast-paced environment.
• Good product knowledge and allergy/dietary awareness.
• Reliable and well-presented with a can-do attitude.

Responsibilities

• Deliver excellent customer service across the store.
• Promote Dobbies Club membership to drive sales.
• Assist with queries and maintain cleanliness.
• Handle stock, till duties, and deliveries as needed.

Skills

Customer service

Teamwork

Hospitality

Punctuality

Willingness to learn

Job description

Dobbies Garden Centres is seeking a Restaurant Customer Advisor to deliver standout service across our restaurants, help customers with queries, and promote the Dobbies Club membership. You will contribute to food hygiene and a friendly, efficient dining area.

In this busy store environment you’ll work on the shop floor, assist with stock and till duties, maintain cleanliness, and support deliveries when required. A positive attitude and teamwork are essential for success.