Restaurant Guest Experience Specialist

Dobbies Garden Centres Ltd; Lichfield; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Discounts across stores and food halls

Access to Stream – financial wellbeing

Access to Retail Trust – confidential/

Access to Dobbies Academy – eLearning

Thriving team culture

Job summary

Dobbies Garden Centres Ltd is hiring Restaurant Customer Advisors to deliver an exceptional customer experience across our Restaurants, assisting guests with queries and taking orders while handling transactions and supporting food service.

You will work on the shop floor and in other store areas, helping with stock, cash handling, till work and restaurant service, all while upholding hygiene standards and promoting the Dobbies Club membership.

Responsibilities

• Giving great customer service by helping customers with various transactions across the store
• Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
• Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
• Working with your team to maintain the cleanliness and upkeep of your store
• You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience

Job description

Dobbies Garden Centres Ltd is hiring Restaurant Customer Advisors to deliver an exceptional customer experience across our Restaurants, assisting guests with queries and taking orders while handling transactions and supporting food service.

You will work on the shop floor and in other store areas, helping with stock, cash handling, till work and restaurant service, all while upholding hygiene standards and promoting the Dobbies Club membership.