Hospitality Customer Advisor (Restaurant & Retail)

Dobbies Garden Centres Ltd; Boston; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Staff discount

Stream earnings access

Retail Trust support

Dobbies Academy

Great team culture

Job summary

Dobbies Garden Centres Ltd is seeking friendly, customer-focused team members to deliver excellent service across the store. You will promote the Dobbies Club, handle queries with product knowledge, and support stock, till duties and restaurant service. Join a busy, welcoming team and grow your skills in a flourishing garden-centre environment.

The role offers exposure to various store areas and the opportunity to learn new skills while delivering memorable customer experiences.

Qualifications

• Customer-focused service experience is desirable.
• A passion for hospitality and helping customers.
• Good teamwork and reliability in a busy store environment.
• Punctual and well-presented with a can-do attitude.
• Eagerness to learn new skills and grow with the role.

Responsibilities

• Provide excellent customer service across the store through various transactions.
• Promote the Dobbies Club membership to drive sales and loyalty.
• Answer product queries, including allergies and dietary requirements.
• Assist with stock, till duties, and shopfloor maintenance as required.
• Support restaurant and other store areas to gain new skills and experience.

Skills

Customer service

Hospitality

Teamwork

Punctuality

Willingness to learn

Adaptability

Job description

Dobbies Garden Centres Ltd is seeking friendly, customer-focused team members to deliver excellent service across the store. You will promote the Dobbies Club, handle queries with product knowledge, and support stock, till duties and restaurant service. Join a busy, welcoming team and grow your skills in a flourishing garden-centre environment.

The role offers exposure to various store areas and the opportunity to learn new skills while delivering memorable customer experiences.