Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Shrewsbury; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant team in delivering exceptional dining experiences. This role involves inspiring and mentoring staff, ensuring high standards of service, and driving restaurant performance through effective financial management and strategic marketing. You will play a key role in creating an inclusive and positive work environment while fostering a culture of excellence. Join this dynamic organization and be part of a journey that celebrates individuality and diversity, all while enjoying a range of attractive perks and benefits.

Benefits

Bonus scheme up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free shift food and 50% discount

Family-friendly policies

Opportunity to try new menus

Wagamama parties and VIP events

Pension scheme

Holiday entitlement

Cycle-to-work scheme

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to foster an inclusive work culture and develop leaders.

Responsibilities

• Inspire team to deliver exceptional guest experiences and uphold standards.
• Coach and develop team for restaurant success and performance.

Skills

Emotional Intelligence

Team Leadership

Financial Management

Problem Solving

Guest Service Excellence

Job description

Job Description: General Manager | Full Time

At wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The Role

As a General Manager, you will inspire your team to deliver exceptional guest experiences, uphold high standards, and drive restaurant performance. You will coach and develop your team to excel and ensure the restaurant's success.

Requirements

• Ability to foster a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to emerging leaders.
• Dedication to delivering excellent guest experiences, ensuring every interaction reflects exceptional service.
• Strong financial skills, including budgeting, inventory, labor management, and strategic marketing, with data-driven decision-making.
• Commitment to building and nurturing your team through recruitment and ongoing development.
• Ability to create an inclusive environment where team members feel respected and valued.
• Forward-thinking problem-solving skills and the ability to make quick decisions.

What We Offer

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with wagestream
• Private medical insurance
• Free shift food from our menu and 50% discount outside of work
• Industry-leading family-friendly policies, including paid leave for expectant or adopting parents
• Opportunity to try our new menus first
• Wagamama parties and VIP guest events
• National recognition through our 'Love Above the Door' program

Additional benefits include pension scheme, holiday entitlement, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.