Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their dynamic team in a vibrant restaurant environment. This role emphasizes the importance of creating a positive and inclusive culture, ensuring exceptional guest experiences, and driving operational excellence. With responsibilities ranging from team development to managing restaurant operations, you will play a pivotal role in shaping the future of this renowned dining establishment. Join a company that values individuality and diversity, and enjoy a range of attractive perks, including a generous bonus scheme and opportunities for personal growth.

Benefits

Bonus scheme – up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off outside work

Family-friendly policies

Opportunity to try new menus first

Wagamama parties and VIP events

Recognition programs

Pension and holiday benefits

Qualifications

• Ability to cultivate a positive, inclusive work culture.
• Strong focus on guest experience and service excellence.

Responsibilities

• Lead and motivate your team to deliver exceptional guest experiences.
• Manage restaurant operations, including budgeting and staffing.

Skills

Emotional Intelligence

Guest Experience Focus

Financial Acumen

Team Development

Proactive Mindset

Job description

Job Description: Restaurant Performance Director (Hiring Immediately), Crawley, West Sussex

Client: Wagamama

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Posted on: 08.05.2025

Expiry date: 22.06.2025

Job Description

Role: General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We are seeking a General Manager to lead our team, inspiring excellence and fostering a positive, inclusive work environment. Your role will involve coaching, developing your team, and ensuring high standards of service and operational performance.

Responsibilities

• Lead and motivate your team to deliver exceptional guest experiences.
• Coach, develop, and mentor team members to reach their full potential.
• Manage restaurant operations, including budgeting, inventory, and staffing.
• Foster an inclusive environment where all team members feel respected and valued.
• Make quick, effective decisions as a problem solver.

Qualifications and Skills

• Ability to cultivate a positive, inclusive work culture through emotional intelligence and effective delegation.
• Strong focus on guest experience and service excellence.
• Financial acumen in budgeting, inventory, and strategic planning.
• Experience in team recruitment, development, and fostering growth.
• Commitment to creating an inclusive, respectful environment.
• Proactive and solutions-oriented mindset.

What’s in it for you

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift and 50% off outside work
• Family-friendly policies, including paid parental leave
• Opportunity to try new menus first
• Wagamama parties and VIP events
• Recognition programs and other benefits such as pension, holiday, training, discounts, and awards

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.