Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Basildon; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is on the lookout for a passionate General Manager to lead their vibrant team in Basildon. This role is all about creating a positive and inclusive work culture while delivering exceptional guest experiences. You'll be at the forefront of driving restaurant performance, coaching your team, and making strategic decisions that foster growth. With a strong emphasis on individuality and diversity, this innovative firm offers a dynamic environment where your leadership will shine. Join a company that values personality over perfection and be part of a journey that nourishes both body and soul.

Benefits

Bonus scheme up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

50% off meals outside work

Family-friendly policy

New menu experiences

Wagamama parties

Recognition program

Pension schemes and discounts

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to coach and develop team members for personal growth.

Responsibilities

• Inspire team to exceed guest expectations and maintain high standards.
• Drive restaurant performance and achieve excellent results.

Skills

Emotional Intelligence

Team Leadership

Financial Management

Strategic Marketing

Problem Solving

Job description

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Restaurant Performance Director (Hiring Immediately), Basildon

Client: wagamama

Location: Basildon, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be wagamama. We are seeking a General Manager to join us on our journey to nourish both body and soul.

The role |

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to perform at their best while driving restaurant performance and achieving excellent results.

If you |

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders by providing excellent training, coaching, and mentorship.
• Are committed to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service, either through your own efforts or by equipping your team with the necessary skills and mindset.
• Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team from recruitment through ongoing development, supporting their personal and professional growth.
• Care about creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you

What's in it for you |

• Bonus scheme – up to £8,000 annual bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be among the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend through our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.