Restaurant Partner Growth Account Manager

OrderYOYO A/S; Manchester; Hybrid; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Bonus

Training & development

Career progression

Team events

Wellness Wednesdays

Job summary

OrderYOYO is seeking an Account Manager in Manchester to manage a portfolio of restaurant partners, drive orders and online sales, and extract value from our platform. You will own relationships and use CRM data to uncover opportunities and deliver strong commercial results.

You’ll be responsible for expanding partner performance, introducing products, protecting retention and collaborating with internal teams to deliver the best partner experience in a growing European function.

Qualifications

• Targets and measurable results are valued and pursued.
• Confident talking to customers and identifying needs.
• Initiative to spot opportunities and drive growth.
• Able to build relationships while staying commercially focused.
• Organised, resilient and keen to improve.
• Comfortable using information and data to guide decisions.
• Eagerness to learn and develop a career in a growing business.
• Experience in a target-driven or customer-facing role is useful.

Responsibilities

• Own and develop a portfolio of key restaurant accounts.
• Identify opportunities to grow GMV and increase online orders.
• Use CRM data and performance insights to uncover commercial opportunities.
• Introduce relevant products, including marketing packages, ePOS and self-service kiosks.
• Have proactive conversations that lead to account growth and upsell opportunities.
• Protect customer retention by identifying risks and taking action early.
• Build trusted relationships through regular calls, reviews and follow-ups.
• Work with internal teams to deliver the best possible partner experience.

Skills

Relationship building

Commercially driven

Opportunity spotting

Results orientation

Data-driven decisions

Tools

CRM system

Job description

OrderYOYO is seeking an Account Manager in Manchester to manage a portfolio of restaurant partners, drive orders and online sales, and extract value from our platform. You will own relationships and use CRM data to uncover opportunities and deliver strong commercial results.

You’ll be responsible for expanding partner performance, introducing products, protecting retention and collaborating with internal teams to deliver the best partner experience in a growing European function.