Growth-Focused Account Manager – Restaurant Partners

OrderYOYO; Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Bonus

Training & development

Career progression

Monthly socials

Wellness Wednesdays

Team events

Job summary

OrderYOYO in Manchester is seeking an Account Manager to manage a portfolio of restaurant partners, driving growth in orders and online sales. You will identify opportunities, have commercial conversations, and translate insights into actionable steps to increase product adoption and retention.

You will join a growing Account Management team across European markets, with the chance to shape the function as it expands. A results-focused, customer-centric attitude is essential for success.

Qualifications

• Experience in a target-driven or customer-facing role is useful, but a strong attitude and willingness to learn can be just as valuable.
• You might already work in Account Management, Sales or Customer Success, or you might be looking for your first opportunity in a commercial role.

Responsibilities

• Own and develop a portfolio of key restaurant accounts.
• Identify opportunities to grow GMV and increase online orders.
• Use CRM data and performance insights to uncover commercial opportunities.
• Introduce relevant products, including marketing packages, ePOS and self-service kiosks.
• Have proactive conversations that lead to account growth and upsell opportunities.
• Protect customer retention by identifying risks and taking action early.
• Build trusted relationships through regular calls, reviews and follow-ups.
• Work with internal teams to deliver the best possible partner experience.

Skills

Relationship building

Target-driven

Commercial mindset

Communication skills

CRM data usage

Tools

CRM software

Job description

OrderYOYO in Manchester is seeking an Account Manager to manage a portfolio of restaurant partners, driving growth in orders and online sales. You will identify opportunities, have commercial conversations, and translate insights into actionable steps to increase product adoption and retention.

You will join a growing Account Management team across European markets, with the chance to shape the function as it expands. A results-focused, customer-centric attitude is essential for success.