RESTAURANT MANAGER

Grantley Hall Group Limited; York and North Yorkshire; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Tips over £200 per month

Complimentary uniform and chef whites

Complimentary meals on duty

Refer a Friend bonus - Earn up to £100

Holiday Buy/Sell Scheme

Job summary

Grantley Hall Group Limited in North Yorkshire seeks an experienced Restaurant Manager to oversee the restaurant service, lead a skilled team and uphold Michelin-level standards across all dining operations.

You will manage rotas, recruitment, training, stock, and supplier relations, while ensuring impeccable guest service, compliance with H&S and allergy guidelines, and driving revenue, profitability and guest satisfaction to sustain the Five‑Star/1 MICHELIN star experience at Grantley Hall.

Qualifications

• Hands-on approach with a focus on productivity and improvement.
• Proven track record as a strong team leader.
• High standards expected in a 5* Michelin star setting.
• Passion for delivering exceptional service.
• Strong knowledge across food and beverage offerings.
• Detail-oriented and driven to raise standards.
• Positive, eager to learn and adapt.

Responsibilities

• Oversee and manage the restaurant service.
• Control rotas and staffing levels.
• Maintain expert knowledge of all food, wines, techniques and allergy requirements.
• Respond to guest queries and complaints with care.
• Ensure impeccable service for every guest.
• Lead, manage and inspire the team toward a 1 Michelin star experience.
• Train and develop staff following company procedures.
• Recruit team members.
• Delegate tasks and monitor execution.
• Undertake monthly stock takes and manage ordering.
• Work closely with suppliers.
• Maintain revenue, profitability and quality goals.
• Collaborate with hotel teams to optimise guest experience.
• Ensure H&S, allergen and hygiene compliance.

Skills

Team leadership

Guest service

Food & beverage knowledge

Attention to detail

Positive attitude

Job description

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Oversee and manage the restaurant service.
• Responsible for managing the rotas/staffing levels.
• To possess an outstanding knowledge of all food, wines, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times.
• Responding to guest queries and complaints.
• Ensure each customer receives impeccable service.
• To lead, manage and inspire your team to consistently provide a 1 Michelin star guest experience.
• Training and development of all staff using the company procedures.
• Recruiting team members.
• Delegating tasks and checking their execution.
• Undertake monthly stock takes and overseeing and ordering of stock.
• Working closely with suppliers.
• Maintaining revenue, profitability and quality goals.
• Work closely with all Hotel teams to ensure the guests have the best possible experience.
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.

Key Skills, Qualities & Experience

• Hands on approach to work, always being productive and looking to improve.
• Proven track record as a strong team leader.
• A strong understanding of the high standards that are demanded from a 5*, Michelin Star establishment.
• Passionate about delivering exceptional levels of service.
• Have a passion and strong knowledge for all things food and beverage.
• Detail orientated and drives standards.
• Possess a positive attitude and a desire to learn.

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over £200 per month (£3,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to £1000
• Holiday Buy/Sell Scheme