Restaurant Manager

Aramark Ltd; Stoke-on-Trent; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Merlin Magic Pass

On-site discounts

Development opportunities

Annual leave

Pension scheme

Benefits app

Free staff parking

Job summary

Alton Towers Resort is seeking a passionate Restaurant Manager to lead operations at the Rollercoaster Restaurant, overseeing Front of House and Kitchen to deliver a seamless, high‑quality guest experience.

You will coach managers, uphold food safety, manage staffing and costs, and drive profitability while maintaining exceptional service in a fast‑paced, high‑volume environment. This senior role offers development opportunities across Merlin Entertainments and a competitive salary.

Qualifications

• Proven management experience within a restaurant or hospitality environment.
• Strong knowledge of food safety standards and legislation.
• Demonstrated team leadership and ability to develop staff.

Responsibilities

• Leading Front of House and Kitchen Operations to deliver a seamless, efficient, and high-quality guest experience
• Coaching and providing consistent feedback to the Kitchen Manager and Front of House Assistant Managers to achieve operational excellence and uphold company standards
• Ensuring full compliance with food safety, hygiene, and health and safety regulations
• Managing staff performance, including recruitment, training, performance management, and conducting team appraisals
• Driving commercial profitability by controlling cost of goods, optimising labour deployment, and actively reducing waste
• Ensuring restaurant KPI's for food service, food quality, and value for money are consistently achieved
• Planning and managing tactical operating hours and staffing levels, particularly during off-peak periods, to maximise efficiency and overall profit

Skills

Leadership

Restaurant management

Food safety

Team management

Organisational skills

Communication

Job description

Are you ready to take your Food & Beverage career to the next level at one of the UK's most exciting attractions? Alton Towers Resort is looking for a passionate and driven Restaurant Manager to join our high-energy Food & Beverage team, leading operations at our exciting Rollercoaster Restaurant. This is a key leadership role where you will oversee both Front of House and Kitchen Operations, ensuring a seamless, efficient, and high-quality dining experience for our guests.

Key Responsibilities

• Leading Front of House and Kitchen Operations to deliver a seamless, efficient, and high-quality guest experience
• Coaching and providing consistent feedback to the Kitchen Manager and Front of House Assistant Managers to achieve operational excellence and uphold company standards
• Ensuring full compliance with food safety, hygiene, and health and safety regulations
• Managing staff performance, including recruitment, training, performance management, and conducting team appraisals
• Driving commercial profitability by controlllng cost of goods, optimising labour deployment, and actively reducing waste
• Ensuring restaurant KPI's for food service, food quality, and value for money are consistently achieved
• Planning and managing tactical operating hours and staffing levels, particularly during off-peak periods, to maximise efficiency and overall profit

About Aramark At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - [e-mail] Join us in fostering a workplace where everyone can achieve their full potential.

To be successful in this role, you will have:

• Proven management experience within a restaurant or hospitality environment
• Extensive restaurant experience with a strong understanding of food safety standards
• Knowledge of food preparation, cooking techniques, and current food safety legislation
• Demonstrated team management skills with the ability to lead diverse teams effectively
• Strong leadership qualities with excellent organisational and communication skills
• The abilty to work under pressure in a fast-paced environment while maintaining a high level of attention to detail

£34,000 per annum

Benefits

• Merlin Magic Pass - free tickets for you and family across Merlin Entertainments theme parks and attractions (worth £1000)
• On-site discounts across Merlin Entertainments attractions
• Excellent development opportunities on-site and across the wider business, with over 400 locations acorss the UK
• Generous annual leave
• Company pension scheme
• Benefits app with access to hundreds of discounts, online GP appointments, mental health support, and our Employee Assistance Programme
• Free on-site staff parking