Restaurant Team Leader

Aramark Ltd; Greater London; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Merlin Magic Pass - enjoy free tickets

Discounts across Merlin attractions

Benefits app with hundreds of online/

Development opportunities across 400+ 

Dynamic hospitality environment

Generous accrued annual leave

Free on-site staff parking

Job summary

Aramark UK at Chessington World of Adventures is seeking a motivated Restaurant Team Leader to join our Hotels team. This full-time seasonal role runs until November 2026 with the possibility of becoming permanent after the season.

You will lead front-of-house service, ensuring guest satisfaction and smooth banqueting and dining operations. As a Team Leader you will mentor staff, assist with shift planning, handle guest queries, and uphold health, food safety standards in a dynamic hospitality

Qualifications

• Previous experience in a fast-paced restaurant or bar environment.
• A basic understanding of food safety and health & safety practices.
• Confidence, strong communication skills, and the ability to lead a team.
• A proactive, hands-on approach with a positive attitude.
• Flexibility to work shifts across the day, including mornings, afternoons, evenings, and weekends.
• Due to the nature of this role, you must be aged 18 or over.

Responsibilities

• Leading by example to deliver exceptional restaurant service and cleanliness standards
• Coaching, training, and motivating a large front-of-house team
• Supporting managers with shift planning and daily restaurant operations
• Acting as the first point of contact for team members during service
• Handling guest queries, complaints, and service issues professionally
• Championing health & safety and food safety standards
• Taking responsibility for your own section and ensuring smooth service flow
• Stepping up to carry out duty manager shifts in the absence of management when required.

Skills

Leadership

Communication

Team management

Flexibility

Health & safety knowledge

Customer service

Job description

Aramark UK are looking for an enthusiastic and motivated Restaurant Team Leader to join our Hotels team at Chessington World of Adventures. This is a fantastic opportunity for someone ready to take the next step in their hospitality career and gain valuable leadership experience. The role is offered on a full-time seasonal basis until November 2026, with the possibility of becoming permanent following a successful season. Our hotel operation includes a vibrant casual dining restaurant, a world buffet concept, and a busy banqueting and conference department. As a Team Leader, you'll act as the vital link between our restaurant front-of-house team and management, leading from the front to deliver outstanding dining experiences for our guests.

A day in the life of a Restaurant Team Leader...

• Leading by example to deliver exceptional restaurant service and cleanliness standards
• Coaching, training, and motivating a large front-of-house team
• Supporting managers with shift planning and daily restaurant operations
• Acting as the first point of contact for team members during service
• Handling guest queries, complaints, and service issues professionally
• Championing health & safety and food safety standards
• Taking responsibility for your own section and ensuring smooth service flow
• Stepping up to carry out duty manager shifts in the absence of management when required.

• Previous experience in a fast-paced restaurant or bar environment
• A basic understanding of food safety and health & safety practices
• Confidence, strong communication skills, and the ability to lead a team
• A proactive, hands-on approach with a positive attitude
• Flexibility to work shifts across the day, including mornings, afternoons, evenings, and weekends
• Due to the nature of this role, you must be aged 18 or over

• Competitive hourly rate of £13.40
• Merlin Magic Pass - enjoy free tickets for you and your family across Merlin attractions
• Discounts across Merlin attractions
• Access to a benefits app with hundreds of discounts, online GP access, mental health support, and an Employee Assistance Programme
• Excellent development opportunities, both internally and across 400+ UK locations
• A dynamic, exciting hospitality environment with a supportive team culture
• Generous accrued annual leave
• Free on-site staff parking