Hotel Food & Beverage Manager

Aramark Ltd; Stoke-on-Trent; Presencial; GBP 28.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merlin Magic Pass - free tickets for 你

On site discounts across Merlin venues

Benefits app with hundreds of discount

Excellent development opportunities, 锟

Generous annual leave

Free on-site staff parking

Descripción de la vacante

Aramark UK is seeking a passionate, hands-on Food & Beverage Manager to lead our Hotel F&B operations at Alton Towers Resort. You will drive high‑volume service, coach a multi-site team, and ensure guest experiences meet premium standards.

This permanent role offers exposure to a global hospitality business with strong development opportunities across 400+ UK locations and a comprehensive benefits package.

Formación

• Experience managing F&B across multiple units.
• Experience in a high-volume, quick‑service environment.
• Hands on, organised, and commercially aware.
• A confident team player who thrives in fast‑paced operations.
• Flexible availability, including evenings, weekends, and varied shift patterns.

Responsabilidades

• Lead and support multiple hotel F&B outlets, helping to drive operational efficiency and service standards.
• Assist in delivering outstanding guest experiences, exceeding KPI's, and helping to resolve escalated concerns.
• Support commercial performance by helping with stock control, labour management, waste reduction, and cost management.
• Coach, develop, and motivate a high‑performing team through structured feedback and leadership support.
• Ensure compliance with Food Safety and Health & Safety standards, assisting with audits and investigations as required.
• Maintain a visible presence across the resort, supporting peak trading, briefings, and wider operational activities.

Conocimientos

F&B management

Team leadership

High-volume operations

Commercial awareness

Flexibility

Descripción del empleo

Aramark UK is looking for a passionate, hands‑on Food & Beverage Manager to support our Hotel F&B operations at Alton Towers Resort - one of the UK's most exciting and dynamic hospitality destinations. If you thrive in high-volume environments, enjoy building high‑performing teams, and are driven to deliver exceptional guest experiences, this could be your next career move. If you're ready to lead from the front, contribute to team performance, and grow your career within a global hospitality business, we would love to hear from you.

What You’ll Be Doing

• Lead and support multiple hotel F&B outlets, helping to drive operational efficiency and service standards
• Assist in delivering outstanding guest experiences, exceeding KPI's, and helping to resolve escalated concerns.
• Support commercial performance by helping with stock control, labour management, waste reduction, and cost management
• Coach, develop, and motivate a high‑performing team through structured feedback and leadership support
• Ensure compliance with Food Safety and Health & Safety standards, assisting with audits and investigations as required
• Maintain a visible presence across the resort, supporting peak trading, briefings, and wider operational activities

Requirements

• Experience managing F&B across multiple units
• Experience in a high-volume, quick‑service environment
• Hands on, organised, and commercially aware
• A confident team player who thrives in fast‑paced operations
• Flexible availability, including evenings, weekends, and varied shift patterns

Permanent role with a salary of £31,500 per annum

Benefits

• Merlin Magic Pass - free tickets for you and your family across Merlin Entertainments attractions (worth £1000+)
• On site discounts across Merlin attractions
• Benefits app with hundreds of discounts, plus access to online GP appointments, mental health support, and Employee Assistance Programme
• Excellent development opportunities, both internally and across 400+ UK locations
• Generous annual leave
• Free on-site staff parking