Restaurant & Bar Team Leader

Aramark Ltd; Stoke-on-Trent; Presencial; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merlin Magic Pass - free tickets for您

On site discounts across Merlin parks

Benefits app: discounts, online GP, L?

Free uniform

Ongoing training and development

Free staff parking

Descripción de la vacante

Aramark Ltd is recruiting a Restaurant & Bar Team Leader for Alton Towers Resort in Stoke-on-Trent. You will lead shifts, support Duty Managers, and deliver exceptional guest experiences across restaurant and bar areas.

The role requires a hands-on leader with strong hospitality skills, a customer-focused mindset, and the ability to thrive in a busy environment. On-site training and career progression are provided within the site and wider Aramark business.

Formación

• Experience in a restaurant/bar/F&B environment preferred.
• Leadership or supervisory experience desirable but not essential.
• Strong communication and interpersonal skills.
• Ability to stay organised and perform well in a busy environment.

Responsabilidades

• Support Duty Managers to deliver high operational standards across restaurant and bar areas.
• Lead shifts and ensure smooth day-to-day service.
• Assist guests with enquiries and provide excellent customer service.
• Help maintain cleanliness, food safety, and overall standards.
• Complete daily checks and ensure procedures are followed.
• Coach and motivate team members to perform at their best.
• Drive sales opportunities and support business targets.
• Foster a positive, energetic, and supportive team culture.

Conocimientos

Leadership

Customer service

Communication

Teamwork

Organisational skills

Guest relations

Descripción del empleo

Are you passionate about hospitality, great food, and delivering memorable guest experiences? At Alton Towers Resort, we're looking for a confident and enthusiastic Restaurant & Bar Team Leader to join our team. Whether you're already leading shifts or ready to take the next step in your hospitality career, this is a fantastic opportunity to develop your skills in one of the UK's most iconic entertainment destinations. Working as part of a the Food & Beverage team, you'll help create memorable experiences for our guests while supporting the smooth day-to-day running of our restaurants and bars. At Aramark, we believe in developing our people. We'll provide the training, support, and career progression opportunities you need to grow and succeed, with real opportunities to progress within the site and across the wider business.

What You'll Be Doing:

• Supporting Duty Managers to deliver high operational standards across restaurant and bar areas
• Leading shifts and ensuring smooth day-to-day service
• Supporting the team with guest enquiries and delivering excellent customer service
• Helping maintain cleanliness, food safety, and operational standards
• Completing daily checks and ensuring procedures are followed
• Coaching, motivating, and supporting team members to perform at their best
• Driving sales opportunities and helping achieve business targets
• Creating a positive, energetic, and supportive team culture

Previous experience:

• Previous experience in a restaurant, bar, cafe, or food & beverage environment
• Leadership or supervisory experience is desirable but not essential
• A passion for hospitality and delivering exceptional guest experiences
• Strong communication and interpersonal skills
• Ability to stay organised and perform well in a busy environment
• Positive attitude with a hands-on approach to teamwork
• Applicants must be aged 18 or over due to the nature of the role

Competitive hourly rate of £13.40

• Merlin Magic Pass - free tickets for you and your family to use at Merlin theme parks and attractions
• On site discounts across Merlin theme parks and attractions
• Benefits app: access to 100's of discounts, online GP access, mental health support and our Employee Assistance Programme
• Free uniform
• Ongoing training and development
• The opportunity to work in a fun and dynamic environment
• Free staff parking