Restaurant and Bar Assistant

Aramark Ltd; Stoke-on-Trent; Presencial; GBP 11.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Merlin Magic Passes (free tickets)

On-site discount

Benefits app with discounts

Free uniform

Flexible working hours

Ongoing training and development

Free staff parking

Descripción de la vacante

Aramark Ltd is hiring Food & Beverage Assistants for the Hotel Restaurant & Bar Team at Alton Towers Resort. This guest-facing, seasonal role runs until November 2026 with shifts across the week, including weekends, and early mornings or late evenings in the hotel setting.

Candidates with or without restaurant or bar experience are welcome; full training is provided. Excellent communication and a customer-focused attitude are essential for a fast-paced environment.

Formación

• Excellent communication and customer service skills.
• Ability to work effectively under pressure and multitask in a fast-paced environment.
• Strong attention to detail, especially with cash handling.

Responsabilidades

• Greet and serve customers in a friendly and efficient manner.
• Prepare and set up the restaurant.Provide menu knowledge and assist guests with allergen and dietary enquiries.
• Ensure smooth table turnover and memorable guest experiences.
• Prepare and serve a wide variety of beverages following recipes.
• Handle cash and card transactions using the POS system.
• Monitor and restock stock levels as needed.
• Collaborate with team during busy periods.
• Adhere to company policies and licensing regulations.

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

Flexible hours

Herramientas

POS system

Descripción del empleo

Are you passionate about providing exceptional service and creating memorable experiences? Join Aramark, a renowned company operating within Alton Towers Resort, and become an integral part of our Hotel Restaurant & Bar Team. We are currently seeking fun and dedicated Food & Beverage Assistants to deliver outstanding customer service and contribute to our vibrant and exciting atmosphere. This is a guest facing role where you could be working in a busy environment. We have various shifts available across the week, including weekends. As this role is based in the hotel, shifts available include early mornings and late evenings. The role is a seasonal position until November 2026. The ingredients for success: Greet and serve customers in a friendly and efficient manner, ensuring a positive customer experience Being responsible for the preparation and set up of the restaurant Being confident in providing excellent menu knowledge and having the ability to support guests with allergen and dietary enquiries Ensuring smooth and efficient table turnover within our fast-paced environment whilst providing memorable experiences for our guests. Prepare and serve a wide variety of beverages, following recipes and guidelines Handle cash and credit card transactions accurately, utilising our point-of-sale system Momitor and maintain stock levels, restocking supplies as needed Collaborate with team members to ensure a smooth operation during busy periods Adhere to all company policies, procedures, and licensing regulations.

We would love to hear from candidates with restaurant or bar experience. However, we will also provide suitable candidates without experience all the training they require. Excellent communication and customer service skills, with a friendly and approachable demeanour. Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment Strong attention to detail, ensuring accuracy in handling cash transactions A positive attitude and a willingness to work flexible hours, including weekends and public holidays.

Responsibilities

• Greet and serve customers in a friendly and efficient manner, ensuring a positive customer experience.
• Being responsible for the preparation and set up of the restaurant.
• Being confident in providing excellent menu knowledge and having the ability to support guests with allergen and dietary enquiries.
• Ensuring smooth and efficient table turnover within our fast-paced environment whilst providing memorable experiences for our guests.
• Prepare and serve a wide variety of beverages, following recipes and guidelines.
• Handle cash and credit card transactions accurately, utilising our point-of-sale system.
• Momitor and maintain stock levels, restocking supplies as needed.
• Collaborate with team members to ensure a smooth operation during busy periods.
• Adhere to all company policies, procedures, and licensing regulations.

Requirements

• Excellent communication and customer service skills, with a friendly and approachable demeanour.
• Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment.
• Strong attention to detail, ensuring accuracy in handling cash transactions.
• A positive attitude and a willingness to work flexible hours, including weekends and public holidays.

Pay rates

• £8.03 (16-17)
• £10.85 (18-20)
• £12.71 (21+)

Benefits

• Merlin Magic Passes (free tickets for you and your friends and family to use across Merlin theme parks and attractions)
• On-site discount across Merlin theme parks and attractions
• Benefits app: access to 100's of discounts, online GP appointments, mental health support and our Employee Assistance Programme
• Free uniform
• Flexible working hours
• Ongoing training and development -this could be the start of your hospitality career and we can support your development within Aramark where we have 400 locations across the UK.
• Free staff parking