Restaurant Manager

Aramark; Warwick; Vor Ort; GBP 29.000 - 33.000; Vollzeit

Benefits dieser Stelle

Merlin Magic Passes

Discounted food on shift

Benefits app

Free parking

Zusammenfassung

Aramark UK is hiring a Restaurant Manager for the Undercroft Cafe at Warwick Castle. This full-time role requires working 5 days out of 7, including weekends and bank holidays. Typical shifts are 9am–5pm, with occasional evenings for events.

You will lead a small team, ensure exceptional service, and drive sales through upselling. Join a collaborative team at a historic venue, with opportunities for development, staff benefits, and fun seasonal activities while delivering high standards of food

Qualifikationen

• Experience in the food and beverage industry.
• Previous supervisory experience is advantageous.
• Attention to detail and high service standards.
• Strong communication and coaching skills.
• Flexible to work weekends and bank holidays.
• Proactive problem solving and guest care.

Aufgaben

• Oversee day-to-day operations of the Undercroft Cafe, ensuring smooth and efficient service.
• Lead, train, and motivate a team of 15-20 to deliver excellent customer experiences.
• Manage stock control and daily financial procedures.
• Uphold the highest standards of food safety, hygiene, service, and cleanliness.
• Drive sales and performance through excellent service and upselling techniques.
• Resolve guest feedback professionally and with a positive attitude.
• Collaborate with Warwick Castle events and catering teams during seasonal drinks receptions.

Kenntnisse

Team leadership

Customer service

Stock control

Food safety

Upselling

Shift management

Jobbeschreibung

Aramark UK have a fantastic opportunity for a Restaurant Manager to join our friendly team at Warwick Castle!

Warwick Castle boasts an impressive line-up of shows including the UK's largest birds of prey show - The Falconers Quest, It is also home to Europe's largest working siege machine, The Trebuchet, and hosts several other spectacular events, concerts, and attractions throughout the year.

Your Role

You will be responsible for the day-to-day operation of the Undercroft Cafe and managing a small team. Leading by example, you will ensure the team delivers warm, welcoming, and exceptional service that consistently exceeds expectations.

This is a full-time role working 5 out of 7 days. You must be able to work weekends and bank holidays. Shift times will generally be 9am-5pm; however, flexibility to work evenings will be required for occasional evening and seasonal events.

Key Responsibilities

• Oversee day-to-day operations of the Undercroft Cafe, ensuring smooth and efficient service
• Lead, train, and motivate a team of 15-20 to deliver excellent customer experiences
• Manage stock control and daily financial procedures
• Uphold the highest standards of food safety, hygiene, service, and cleanliness
• Drive sales and performance though excellent service and upselling techniques
• Resolve guest feedback professionally and with a positive attitude
• Collaborate with the wider Warwick Castle events and catering teams during seasonal drinks receptions
• Competitive hourly rate of £13.93
• Merlin Magic Passes (free tickets to use across Merlin Entertainments theme parks and attractions)
• Discounted food on shift
• Access to a benefits app offering hundreds of discounts, online GP appointments, mental health support, and an Employee Assistance Programme
• The opportunity to develop and progress
• Generous accrued annual leave
• Social events and themed activities
• Free parking
• Experience within the food and beverage industry
• Excellent attention to detail, with the ability to work on your own initiative
• A positive, can-do attitude with a hands-on approach to supporting and leading the team
• A great communicator who is reliable in all aspects of the role
• The ability to take on challenges as they arise, responding positively and implementing immediate solutions
• A strong desire to develop others through effective training and coaching
• Previous supervisory experience is advantageous

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment.

If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential