Restaurant Manager

Chilled Pubs; Quarndon; On-site; GBP 28,000 - 38,000; Full time

Job summary

Chilled Pubs is seeking a Restaurant Manager to grow and lead a skilled front-of-house team. You will partner with the General Manager, Head Chef and Bar Manager to uphold warm service, quality standards, and guest satisfaction in a fast-paced environment.

You will drive learning and development, run monthly team meetings and 1:1s, monitor ticket times, and handle guest feedback with a focus on staff motivation and continuous improvement.

Qualifications

• Leads and develops a high-performing front-of-house team.
• Ensures guest experiences meet quality standards.
• Manages monthly team meetings, 1:1s and development reviews.
• Collaborates with GM, Head Chef and Bar Manager to deliver service excellence.

Responsibilities

• Grow a highly skilled and motivated team.
• Work closely with the General Manager, Head Chef and Bar Manager.
• Ensure guests receive excellent food and drink and efficient service.
• Foster a culture of learning and development across the front-of-house team.
• Conduct monthly team meetings, 1:1s and personal development reviews.

Skills

Team leadership

Guest experience

People development

Front of house management

Job description

We're looking for the right leader who wants to grow their career with us as a Restaurant Manager.

Our DNA

• Warm - You make people feel welcome. You’re present, respectful, and consistent.
• Hungry - You always want things better than yesterday. Higher standards, stronger teams, better guest experiences.
• People Smart - You understand people. You handle challenge well, don’t avoid tough conversations, and bring out the best in others.

are you a DNA match?

As a Restaurant Manager, you'll grow a highly skilled & motivated team, work closely with the General Manager, Head Chef and Bar Manager to ensure that all of our guests receive excellent food & drink, quality & efficient service standards and in a warm & friendly environment. Drive a culture of learning & development across your front of house team to better enhance the guest experience and our team’s job satisfaction scores. Conducting monthly team meetings, 121s and personal development reviews, focussing on our team is a priority to ensure they are well supported and motivated in their roles, keep a close eye on ticket times, food and drink quality and overall guest experience, resolving any complaints, and offering support and guidance to the team when required!