Restaurant Manager

TN United Kingdom; Portree; On-site; GBP 30,000 - 33,000; Full time

Job summary

An established industry player is seeking two passionate Restaurant Managers to lead the breakfast and dinner services in their hotels on the picturesque Isle of Skye. This full-time role offers the chance to work in a vibrant environment, ensuring exceptional guest experiences while managing a dedicated team. With a focus on quality service and collaboration with culinary leaders, you will play a crucial role in creating memorable dining experiences. Enjoy competitive annual salaries, a share of service charges, and various employee perks, all while working in one of the most beautiful locations in the UK.

Benefits

Annual salary between £30,000 and £33,000

Equal share of the 10% service charge & cash tips

Time off in Lieu (TOIL)

Free 24-hour Skye Gym membership

Company Pension

Refer a friend Bonus

Employee Discounts

Friends & family discounted hotel rates

Meals on shift

Heavily Subsidised Staff Accommodation

Qualifications

• Strong leadership and problem-solving skills are essential.
• Experience in managing restaurant operations and guest relations.

Responsibilities

• Organise team schedules and provide on-the-job training.
• Ensure excellent customer service and manage daily restaurant operations.

Skills

Organisational Skills

Communication Skills

Problem-solving

Guest Service

Education

Experience in Restaurant Management

Tools

Resdiary

Lightspeed

Trustyou

Rotacloud

Job description

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** Winner of the Kings Award for Enterprise 2024! **

Perle Hotels are delighted to be hiring two experienced and passionate Restaurant Managers in Portree. These roles will be working in two of our three hotels on the Isle of Skye (Marmalade & the Bracken Hide).

You will be running the breakfast service as well as the dinner service in our restaurants (Chargrill & Am Braigh). These are full-time and permanent roles working 5 days out of 7, Monday through to Sunday, 45 hours a week.

As the Restaurant Manager, you will report directly to the Food and Beverage Manager and will lead and manage the restaurant and breakfast team (supervisors & team members). Working closely with the Head Chef and (in Bracken Hide) the Bar Manager, you will ensure the delivery of an exceptional food & beverage guest experience, as well as train, recruit, and lead the front of house team.

This is a guest-facing position. We are looking for candidates who are passionate about guest service, have strong problem-solving and leadership skills, and take pride in their work. Prior experience with Resdiary, Lightspeed, Trustyou, and Rotacloud systems is preferred but not required.

What's in it for you?

• An annual salary between £30,000 and £33,000, depending on experience and hotel/restaurant
• Equal share of the 10% service charge & cash tips
• Time off in Lieu (TOIL) on top of statutory paid annual leave (*policy applies)
• Free 24-hour Skye Gym membership
• Company Pension
• Refer a friend Bonus
• Employee Discounts (restaurants group-wide & Mara spa in Oban)
• Friends & family discounted hotel rates across the group
• Meals on shift
• Employee Assistance Programme
• Heavily Subsidised Staff Accommodation (*Terms and Conditions Apply and as per HMRC rates)

**Team members are paid the real living wage

Marmalade Hotel & Chargrill Restaurant

Set majestically in mature gardens, commanding views over the village of Portree, the loch, and the Cuillin Mountains, you will find Marmalade. A beautiful juxtaposition of the historic Manor House and contemporary architecture, this 4-star hotel welcomes guests who appreciate design details and luxurious comfort. The hotel, only a 5-minute walk from the centre of Portree, sits up high in a quiet area with breath-taking views of the coastlines. Chargrill restaurant is open to hotel residents and non-residents. Chargrill specialises in dishes from the grill and seafood cooked to perfection. Our charming yet contemporary restaurant offers some of the best views in Skye. Each dish is cooked with only the freshest ingredients from local suppliers.

The Bracken Hide Hotel & Am Braigh Restaurant

The Bracken Hide is a four-star resort, which connects guests to the magic of the Island, the stunning land and seascapes, and the nature that abounds. The Bracken Hide consists of 27 en-suite cosy Hides, scattered across the landscape, peaceful and private yet everything you need to hand. The Am Braigh restaurant offers the best of Skye produce, cooked elegantly, in a modern setting. The menu highlights the wide variety of produce, seafood, and delicacies from the amazing Skye larder.

Where?

Perle Hotels has begun upgrading its three hotels on the Isle of Skye.

The island is a pearl; recognised by Conde Nast as one of the top ten islands in Europe and by Elite Daily as the number 1 least predictable place to visit in your 20s. Recently, the island was voted the 4th best island in the world to visit by National Geographic magazine. As travelers, we choose destinations that soothe the soul. Skye does just that. Skye is not the sun-drenched beaches of the Maldives. It is a rugged, remote retreat from everyday life. With space and the ability to find a place for oneself, Skye offers the inspiration for time with your own thoughts. Perle felt this was an ideal environment to provide an authentic experience in a tourist world of cliched destination hotels. We want to provide the discerning traveler with a sense of having visited Skye and not any other island in the world. We hope we can provide this to you.

Who are we?

Perle Hotels is a small luxury hotel group focusing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquility in stunning Highland locations. Our hotels are designed to give the best amenities in interiors reflecting the surrounding countryside.

What do you bring to the team?

• Highly developed organisational and communication skills
• Critical thinking and problem-solving competencies
• Proactive attitude and focus on delivering established goals
• Sound knowledge and experience in restaurant management
• Guest-centric approach (ensuring that no guest leaves unhappy)

What you will be doing:

• Organising team members' schedules, on-the-job training, and coaching, filling rota gaps
• Guest relations management
• Employee relations management
• Responsibility for daily restaurant operation
• Ensuring consistently excellent customer service is delivered
• Managing service standards and ensuring restaurant staff and supervisors are fully trained
• Collaborating with the Food & Beverage Manager, Head Chef, and Bar Manager on new seasonal menu changes