Restaurant Manager

Roka; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A contemporary Japanese restaurant chain in London seeks a passionate Restaurant Manager. In this role, you will lead front-of-house operations, ensuring high service standards and guest satisfaction. You will train and develop a dynamic team, manage reservations, and oversee quality control. We're looking for a candidate with solid experience in a premium restaurant, a love for hospitality, and the ability to create memorable dining experiences. Join us for growth opportunities and a collaborative work environment.

Benefits

World-class training

Dining discount

Exclusive discounts across the group

Qualifications

• Proven experience as a Restaurant Manager in a premium, high-volume restaurant.
• Ability to create memorable moments for guests.
• Experience training and developing a front-of-house team.

Responsibilities

• Lead front-of-house operations and ensure guest satisfaction.
• Train and develop staff to achieve excellence in customer service.
• Manage reservations and team allocation to maximize revenue.
• Oversee food quality control to meet restaurant's expectations.

Skills

Exceptional hospitality

Guest relations skills

Team collaboration

Culinary passion

Job description

Restaurant Manager – ROKA London

ROKA is a contemporary Japanese Robatayaki restaurant chain. Since launching in 2004 on Charlotte Street, ROKA’s London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining, creating a vibrant atmosphere that reflects the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA delivers an elevated yet welcoming dining experience at the heart of every service.

About the Role

We are seeking an enthusiastic Restaurant Manager to join our vibrant team at ROKA London.

• As a key member of our front‑of‑house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive.
• Restaurant Managers are dedicated, hands‑on, and thrive in a fast‑paced environment while upholding ROKA’s renowned high standards.
• You will inspire your team to deliver outstanding service and a seamless guest experience that define us.

Key Responsibilities

• Lead front‑of‑house operations, maintaining high service standards and guest satisfaction.
• Train, develop, and coach staff to achieve excellence in customer service and team collaboration.
• Manage reservations, seating, and team allocation to maximize revenue and guest flow.
• Oversee quality control of food, beverage, and service staff to meet ROKA’s quality expectations.
• Collaborate with kitchen and management to create memorable moments for every guest.

Qualifications

• A genuine love for hospitality and a passion for Japanese cuisine and exceptional dining experiences.
• Proven experience as a Restaurant Manager in a premium, high‑volume restaurant environment.
• Experience training, developing, and coaching a front‑of‑house team.
• Excellent guest relations skills and a warm, customer‑focused approach.
• A collaborative spirit, thriving as part of a large and dynamic team.
• Ability to create memorable moments for every guest.

Benefits

• World‑class training designed to inspire and educate.
• Global opportunities to experience hospitality around the globe with our five brands.
• Family meals shared daily.
• Rewards & recognition for your contributions.
• Dining discount and exclusive discounts across the Azumi group worldwide.

Our Commitment to Inclusivity

At ROKA, we are proud to be an equal‑opportunity employer, welcoming applicants from all backgrounds. If you require assistance during the recruitment process, our Talent Acquisition team is here to support you.