Restaurant Floor Manager

Accor; City Of London; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Holidays 28 days

Pension & life insurance

Health cash plan

Staff discounts

Meal for two after probation

Free shift meals

Volunteer time off

Cycle to work

Brand discounts

Learning opportunities

Zusammenfassung

Leydi, part of Hyde London City, is seeking a Floor Manager to oversee daily restaurant operations and ensure guests receive exceptional service. You will lead the dining room team, work with the culinary team on menus and stock, and drive upselling opportunities while maintaining financial controls.

You will manage reservations, schedule staff, and ensure Health & Safety standards across shifts, contributing to a memorable guest experience in our central London setting.

Qualifikationen

• 3 years’ experience in Restaurants & Bars.
• You understand hospitality and guest needs intuitively.
• You thrive in a fast-paced, guest-focused environment.

Aufgaben

• Run the daily show ensuring seamless service and guest satisfaction.
• Collaborate with the culinary team on menus, service, and stock availability.
• Lead daily briefings for the restaurant/bar team and promote specials.
• Coordinate reservations and draft floor plans for expected guest numbers.
• Support the F&B Assistant Manager with stock, ordering, and training.
• Manage cash flow and ensure revenue reports align with hotel standards.
• Schedule the team and ensure Health & Safety compliance for shifts.

Kenntnisse

Hospitality experience

Guest focus

Team leadership

Upselling techniques

Jobbeschreibung

Company Description

Leydi is a Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.

Leydi brings the legendary flavours of Istanbul to central London. Where guests once had to travel to the wider districts of the capital to search for the authentic Turkish flavours. Unique to the area, Leydi brings these modern flavours in a light, bright and contemporary Central London setting.

Leydi has a bustling dining room filled with laughter, distant clattering pans, complete with dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack.

Leydi is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.

Job Description

We’re on the lookout for a Floor Manager to join our Leydi restaurant team at Hyde London City. You will be responsible for the overall daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more.

What you’ll do…

• Run the daily show ensuring seamless service and guest satisfaction.
• Teaming up with the culinary team on menus, service, and product availability.
• Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques.
• Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting.
• Supporting the F&B Assistant Manager with Food & Beverage stock; ordering and stock take, and training.
• Handling the cash flow and making sure our revenue reports are in line with hotel standards.
• Team’s scheduling.
• Ensuring the restaurant/bar area are Health and Safety compliant for each shift.
• Responsible for the safe opening and closing of the restaurant.

Qualifications

What we’re looking for…

• 3 years’ experience in Restaurants&Bars. You understand hospitality, it’s in everything you do.
• Nothing is an issue for you - you know what our guests want even before they do.
• You’re looking for a place where you can be you; no clones in suits here.
• Passionate about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Enjoy an experience stay at Hyde and a meal for two after your discovery period.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities.
• Cycle to work scheme.
• The chance to make your mark in a fast-growing Brand.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• Excellent discounts across the entire Ennismore and Accor family of brands.

Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.