Restaurant Floor Manager

Hyde; North Hyde; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Holidays

Pension

Health plan

Staff discounts

Meal on shift

Volunteer time off

Cycle to work

Development opportunities

Ennismore brand discounts

Job summary

Hyde London City is seeking a Floor Manager to lead the Leydi restaurant team, ensuring smooth daily service and making guests feel special. You will oversee front-of-house operations, coordinate with the culinary team on menus and stock, and manage reservations and floor plans.

The role emphasizes hospitality, guest delight, teamwork, and hands-on leadership. You will run shifts, supervise scheduling, uphold health and safety standards, and support the bar and restaurant to drive revenue and

Qualifications

• 3 years’ experience in Restaurants & Bars.
• Hospitality mindset in everything you do.
• Passionate about creating memorable experiences for others.
• You’re not precious; we value hands-on teamwork and getting things done.
• Willing to try new things and adapt in a fast-paced environment.

Responsibilities

• Run daily service to ensure seamless guest satisfaction.
• Collaborate with culinary team on menus, service, and stock.
• Lead daily briefings for restaurant and bar teams; promote specials and upselling.
• Manage reservations and draft floor plans based on demand.
• Assist with F&B stock, ordering, stock takes, and training.
• Oversee cash flow and ensure revenue reports align with standards.
• Schedule the team and coordinate shifts.
• Ensure health and safety compliance for each shift.
• Responsible for opening and closing the restaurant safely.

Job description

Job Description

We’re on the lookout for a Floor Manager to join our Leydi restaurant team at Hyde London City. You will be responsible for the overall daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more.

What you’ll do…

• Run the daily show ensuring seamless service and guest satisfaction.
• Teaming up with the culinary team on menus, service, and product availability.
• Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques.
• Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting.
• Supporting the F&B Assistant Manager with Food & Beverage stock; ordering and stock take, and training.
• Handling the cash flow and making sure our revenue reports are in line with hotel standards.
• Team’s scheduling.
• Ensuring the restaurant/bar area are Health and Safety compliant for each shift.
• Responsible for the safe opening and closing of the restaurant.

Qualifications

What we’re looking for…

• 3 years’ experience in Restaurants&Bars. You understand hospitality, it’s in everything you do.
• Nothing is an issue for you - you know what our guests want even before they do.
• You’re looking for a place where you can be you; no clones in suits here.
• Passionate about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Enjoy an experience stay at Hyde and a meal for two after your discovery period.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities.
• Cycle to work scheme.
• The chance to make your mark in a fast-growing Brand.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• Excellent discounts across the entire Ennismore and Accor family of brands.

Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.