Restaurant Floor Manager

Ennismore; Greater London; Hybrid; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Holiday allowance

Pension

Life insurance

Health cash plan

Employee discounts

Meal during shift

Meal for two after probation

Volunteer time off

Cycle to work

Brand discounts

Job summary

Leydi, at Hyde London City, is seeking a Floor Manager to oversee the daily operation of the restaurant and ensure guests feel special and eager to return. You’ll work closely with the culinary team to align menus, service, and stock, while leading a capable team through daily briefings and upselling opportunities.

The role emphasizes hospitality excellence, collaboration, and maintaining high standards of service in a bustling central London setting.

Qualifications

• 3 years’ experience in Restaurants & Bars.
• Ability to anticipate guest needs and deliver memorable experiences.
• Willingness to work flexible shifts and contribute to a fast-paced team.

Responsibilities

• Run the daily show, ensuring seamless service and guest satisfaction.
• Collaborate with the culinary team on menus, service and product availability.
• Lead daily restaurant/bar briefings, promote specials and upsell techniques.
• Manage reservations and draft floor plans based on expected demand.
• Support the F&B team with stock control, ordering, and training.
• Oversee cash handling and ensure revenue reports align with standards.
• Maintain Health & Safety compliance for shifts and secure opening/closing procedures.

Skills

Hospitality experience

Guest service

Team leadership

Upselling

Job description

Hyde London City | 15 Old Bailey, London EC4M 7EF, UK

Leydi is a Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.

Leydi brings the legendary flavours of Istanbul to central London. Where guests once had to travel to the wider districts of the capital to search for the authentic Turkish flavours. Unique to the area, Leydi brings these modern flavours in a light, bright and contemporary Central London setting.

Leydi has a bustling dining room filled with laughter, distant clattering pans, complete with dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack.

Leydi is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.

Job Description

We’re on the lookout for a Floor Manager to join our Leydi restaurant team at Hyde London City. You will be responsible for the overall daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more.

What you’ll do…

• Run the daily show ensuring seamless service and guest satisfaction.
• Teaming up with the culinary team on menus, service, and product availability.
• Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques.
• Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting.
• Supporting the F&B AssistantManagerwith Food & Beverage stock; ordering and stock take, and training.
• Handling the cash flow and making sure our revenue reports are in line with hotel standards.
• Ensuring the restaurant/bar area are Health and Safety compliant for each shift.
• Responsible for the safe opening and closing of the restaurant.

Qualifications

What we’re looking for…

• 3 years’ experience in Restaurants&Bars. You understand hospitality, it’s in everything you do.
• Nothing is an issue for you - you know what our guests want even before they do.
• You’re looking for a place where you can be you; no clones in suits here.
• Passionate about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Enjoy an experience stay at Hyde and a meal for two after your discovery period.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities.
• Cycle to work scheme.
• The chance to make your mark in a fast-growing Brand.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• Excellent discounts across the entire Ennismore and Accor family of brands.

Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.