Resolution Field Agent: Flexible UK-wide Visits

Marston Holdings; Gloucester; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Full training

Opportunities to progress

UK-wide opportunities

Own vehicle with insurance

ULEZ-compliant vehicle

Driving licence required

Job summary

Marston Holdings is hiring a Resolution Field Agent to perform field visits at residential and commercial properties on behalf of our clients. You will handle accounts, reconnect services where required, and assist customers facing financial difficulties.

The role requires strong communication and independent work within client guidelines. We offer full training, ongoing support, and opportunities to progress within the business across UK-wide locations.

Responsibilities

• Carry out field visits to residential and commercial properties on behalf of clients.
• Resolve customer accounts and support those experiencing financial difficulty.
• Engage with clients professionally to discuss and resolve issues.

Job description

Marston Holdings is hiring a Resolution Field Agent to perform field visits at residential and commercial properties on behalf of our clients. You will handle accounts, reconnect services where required, and assist customers facing financial difficulties.

The role requires strong communication and independent work within client guidelines. We offer full training, ongoing support, and opportunities to progress within the business across UK-wide locations.