Residential Support Worker (AWDO-C15382)

AWD online; Bexhill-on-Sea; On-site; GBP 21,000 - 27,000; Part time

Job summary

AWD online is seeking a Residential Support Worker to assist women in a refuge in Bexhill, East Sussex. You will provide trauma-informed, person-centred support to residents with multiple and complex needs and collaborate with partner agencies to promote safety, wellbeing and independence.

This sessional, contract role requires empathy, resilience and the ability to work independently across rotating day/night shifts, including weekends and bank holidays. DBS check will be required.

Qualifications

• Role open to women only due to service nature (Equality Act 2010)
• Good literacy and numeracy skills
• Understanding of safeguarding
• Able to work independently
• Willing to work rotating days/nights/weekends/bank holidays
• Empathetic and resilient with confidential information
• Experience in women’s refuge or domestic abuse service
• Knowledge of housing pathways for survivors
• Enhanced DBS check required

Responsibilities

• Build positive, professional relationships and provide consistent, person-centred support
• Deliver daily living skills, wellbeing, leisure, creative and therapeutic activities
• Encourage residents to develop confidence and greater independence
• Welcome and induct new residents into the service
• Promote safety and welfare checks and maintain records
• Record important information accurately and maintain confidential records
• Respond calmly to challenging situations and work with partners to achieve positive outcomes
• Act as Fire Warden and First Aider when required

Skills

Literacy

Numeracy

Safeguarding

Independent worker

Shift work

Empathy resilience

Refuge experience

Housing pathways

Criminal justice liaison

DBS check

Job description

Residential Support Worker (AWDO-C15382)

Make a real difference supporting women affected by domestic abuse and complex needs in a refuge and local community. This rewarding sessional opportunity suits a compassionate, resilient woman with safeguarding awareness who can work calmly and independently.

If you've also worked in the following roles, we'd also like to hear from you: Support Worker, Community Support Worker, Housing Support Worker, Refuge Support Worker, Recovery Support Worker, Outreach Support Worker, Support Practitioner, Key Worker, Sessional Support Worker

Please Note: Due to the nature of this service, this role is open to women only. This occupational requirement is applied in accordance with the Equality Act 2010 and includes women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC)

Job Type

Sessional, Contract

Location

Bexhill, East Sussex

Working Hours

Bank / sessional shifts as and when required, including a rotating pattern covering days, nights, weekends and bank holidays

Job Overview

This is a rewarding opportunity to help women rebuild confidence, independence and safer futures within a supportive refuge service.

Working within a dedicated team, the Residential Support Worker provides trauma-informed, person-centred support to residents with multiple and complex needs and works alongside partner agencies.

The Residential Support Worker helps create a safe, structured environment where residents can build practical living skills, wellbeing and confidence.

Variety is central to the Residential Support Worker position, combining meaningful relationship-building, safeguarding, accurate records and responsive support.

Duties

• Resident Relationships and Support: Build positive, professional relationships and provide consistent, person-centred support
• Living Skills and Wellbeing: Deliver daily living skills, wellbeing, leisure, creative and therapeutic activities
• Independent and Confidence: Encourage residents to develop confidence, practical skills and greater independence
• Resident Welcome and Induction: Welcome and induct new residents into the service
• Safety and Welfare Checks: Promote a safe, respectful environment and complete regular welfare and building checks
• Records and Confidentiality: Record important information accurately and maintain confidential records
• Responsive Support and Partnership Working: Respond calmly to challenging situations and work with criminal justice and support agencies towards positive outcomes
• Emergency Responsibilities: Act as Fire Warden and First Aider when required

Candidate Requirements

• This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature and context of the service
• Good literacy and numeracy skills
• Understanding of safeguarding
• Able to work independently
• Able to work the required rotating shift pattern covering days, nights, weekends and bank holidays
• Empathetic and resilient, with the ability to handle confidential information sensitively
• Residential care, housing support, supporting women or working with people experiencing multiple or complex needs
• Criminal justice, behaviour change, group facilitation or one-to-one support
• Experience within a women's refuge or domestic abuse service
• Knowledge of housing pathways and accommodation options for survivors
• This role is subject to an Enhanced DBS check

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C15382