Residential Support Worker

Randstad Care; Oldbury; On-site; GBP 21,000 - 29,000; Full time

Job summary

Randstad Care is seeking a Children's Residential Support Worker to provide immediate, short-term residential care for children entering care in emergency situations in Oldbury. The role focuses on trauma-informed, stabilising care in a safe environment during a critical transition.

You will work with children experiencing high distress and placement breakdowns, delivering routine support, meals, and educational assistance while coordinating with social workers and health services.

Qualifications

• Resilience, empathy and patience when supporting children in crisis.
• Experience working with vulnerable children or in complex residential settings.
• Full enhanced DBS on the update service.
• Ability to work irregular shifts including weekends and sleep-ins.
• Full UK driving license preferred for transport during placements.

Responsibilities

• Immediate stabilisation: provide trauma-informed daily care to children entering emergency placements.
• Build trust: establish quick, meaningful relationships with young people in acute crises.
• Safety and de-escalation: manage challenging behaviours and high-risk scenarios.
• Daily support: assist with routines, cooking, education, and personal goals.
• Multi-agency liaison: maintain records and coordinate with social workers, emergency services, and health providers.

Skills

Resilience & Empathy

Experience with vulnerable children

DBS update service

Flexibility

Driving license

Job description

Children's Residential Support Worker - Crisis & Emergency Placements

Location: Oldbury

Rates: £15.00 - £21.36 per hour

Hours: Includes day shifts, waking nights, weekends, and sleep-ins

About the Role

When a child's life is in turmoil, they need a safe harbour. As a Support Worker, you will provide immediate, short-term residential care to children and young people entering care in emergency circumstances.

You will work with children who are experiencing high levels of trauma, distress, or placement breakdowns. Your primary goal is to create a warm, non-judgemental environment that offers stability, physical safety, and emotional containment during a critical transition period.

Key Responsibilities

• Immediate Stabilisation: Provide high-calibre, trauma-informed daily care to children entering emergency placements.
• Building Trust: Establish fast, meaningful, and professional relationships with young people navigating acute crises.
• Safety & De-escalation: Manage challenging behaviours, emotional deregulation, and high-risk scenarios using proactive de-escalation techniques.
• Daily Support: Assist with routine activities, cooking, educational needs, and personal goals to maintain daily structure.
• Multi-Agency Liaison: Safeguard young people by maintaining strict records and working closely with social workers, emergency services, and health care providers.

What We're Looking For

• Resilience & Empathy: Exceptional emotional regulation, patience, and a non-judgemental approach to complex behaviours.
• Experience: Paid UK Experience working with vulnerable children, young people, or within complex residential settings is essential.
• DBS: Full enhanced dbs on the update service
• Flexibility: Ability to work shifts, including unsociable hours, weekends, and overnight sleep-ins.
• Driving License: Full UK Driving License preferred (for transport during placements).

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing