Residential Support Worker

Randstad Care; Birmingham; On-site; GBP 18,000 - 29,000; Full time

Job summary

Randstad Care is hiring a Children's Residential Support Worker for crisis and emergency placements in Birmingham. You will provide immediate, short-term residential care to children entering care in emergency circumstances, helping to stabilise them and build a safe, structured environment.

The role requires resilience, trauma-informed care, and flexibility to cover day shifts, nights, weekends, and sleep-ins, with a full UK driving license preferred.

Qualifications

• Resilience and empathy to support children in crisis.
• Previous UK experience with vulnerable children or residential settings.
• Full enhanced DBS on the Update Service.

Responsibilities

• Immediate Stabilisation: high-calibre daily care for children entering emergency placements.
• Building Trust: establish fast, meaningful relationships with young people in acute crises.
• Safety & De-escalation: manage behaviours using proactive techniques.
• Daily Support: assist with meals, education needs, and personal goals.
• Multi-Agency Liaison: work with social workers, emergency services, and health providers.

Skills

Resilience & Empathy

Experience with vulnerable children

DBS enhanced check

Flexibility

Driving Licence

Job description

Children's Residential Support Worker - Crisis & Emergency Placements

Location: Birmingham and Surrounding area's

Rates: £13.00 - £21.36 per hour

Hours: Includes day shifts, waking nights, weekends, and sleep-ins

About the Role

When a child's life is in turmoil, they need a safe harbour. As a Support Worker, you will provide immediate, short-term residential care to children and young people entering care in emergency circumstances.

You will work with children who are experiencing high levels of trauma, distress, or placement breakdowns. Your primary goal is to create a warm, non-judgemental environment that offers stability, physical safety, and emotional containment during a critical transition period.

Key Responsibilities

• Immediate Stabilisation: Provide high-calibre, trauma-informed daily care to children entering emergency placements.
• Building Trust: Establish fast, meaningful, and professional relationships with young people navigating acute crises.
• Safety & De-escalation: Manage challenging behaviours, emotional deregulation, and high-risk scenarios using proactive de-escalation techniques.
• Daily Support: Assist with routine activities, cooking, educational needs, and personal goals to maintain daily structure.
• Multi-Agency Liaison: Safeguard young people by maintaining strict records and working closely with social workers, emergency services, and health care providers.

What We're Looking For

• Resilience & Empathy: Exceptional emotional regulation, patience, and a non-judgemental approach to complex behaviours.
• Experience: Paid UK Experience working with vulnerable children, young people, or within complex residential settings is essential.
• DBS: Full enhanced dbs on the update service.
• Flexibility: Ability to work shifts, including unsociable hours, weekends, and overnight sleep-ins.
• Driving License: Full UK Driving License preferred (for transport during placements).

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.